Generate change management requests & incident management tickets for all facility-related events
Assist in the resolution of infrastructure engineering and services issues
Troubleshoot events within internal Service Level Agreements (SLAs)
Follow and maintain the highest safety standards and encourage a world-class safety culture
Additional Requirements
This role involves bending, lifting 20Kgs stretching, reaching, ascending and descending ladders, stairs, and gangways safely
Must be able to work in cramped or elevated locations while adhering to health & safety guidelines
24/7 shift coverage is required and includes 12-hour rotating shifts
Due to the location of our sites, candidates should ideally possess a valid driver’s license and their own vehicle
A day in the life
At today's large-scale data centers, you will be involved in
Work schedule changes depending on specific site needs.
Assist in troubleshooting of facility and rack-level events within internal Service-Level Agreements (SLA)
Perform rack installs, rack decommissioning, and facility management
Provide operational readings and key performance indicators to make sure uptime is maintained
On-site management of contractors, subcontractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
1+ years of electrical or mechanical experience
High school diploma or equivalent
Can work at heights and from ladders
Knowledge of mechanical, electrical, and controls systems for critical infrastructures
Knowledge of concepts and interaction of service management systems (problem and change)
Experience prioritizing and delivering projects on time in a fast-moving environment
Electrical or mechanical trade certification (Cert III/IV) or relevant tertiary qualification
Acknowledgement of country
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
