Perform troubleshooting, repair, and root cause analysis on generator failures and electrical anomalies identified through NDT within established Service Level Agreements (SLA), and assess the impact on critical power infrastructure
Conduct and oversee generator preventive maintenance, fluid sampling (oil, coolant, fuel), load bank testing, and emissions stack testing to OEM, NFPA 110, and air permit requirements, and NDT of switchgear and transformers
Develop and implement standard operating procedures for generator maintenance and testing and NDT inspection programs
Train technicians on generator maintenance, troubleshooting, and repair, and on NDT methods including infrared thermography and partial discharge analysis
Establish performance benchmarks for generator systems, analyze NDT and fluid sampling trends, and prepare reports on testing results and maintenance activities
Communicate technical findings and risk from NDT and generator performance data to facility management and stakeholders
Collaborate with facility managers and vendors to coordinate generator maintenance schedules, stack testing, NDT programs, and OEM repairs
Ensure compliance with safety procedures, including NFPA 70E and LOTO, during generator maintenance and NDT operations
Maintain detailed records of generator maintenance, fluid sampling, stack test results, and NDT results using facility management software and Microsoft Office tools
Perform rotational on-call duties as the after-hours Services Team Manager for the data centers in the region, including responding to generator failures, NDT anomalies, and other site issues, and managing the investigation, mitigation, and recovery of the issue(s)
A day in the life
The Services Team Chief Engineer is Amazon's front-line specialist for generator systems and non-destructive testing (NDT) of electrical equipment in mission-critical data center facilities that must maintain better than 99.999% uptime. Primary equipment responsibilities include standby diesel generators and NDT of critical 3-phase electrical infrastructure. The Chief Engineer leads and trains technicians in generator maintenance, troubleshooting, emissions stack testing, and emergency operations and in NDT procedures (including thermography and partial discharge analysis), while developing comprehensive training programs for these core areas. Project management is essential to the role, including oversight of generator upgrades and repairs and implementation of NDT programs. The Chief Engineer collaborates with engineering teams, NDT specialists, and vendors both locally and globally while maintaining independent project management responsibilities. They establish project milestones, manage procurement of specialized equipment and components, track costs, and document best practices for implementation across Amazon's global data center network.
4+ years of electrical and mechanical facilities maintenance experience
3+ years of Microsoft Office products and applications experience
Experience reading and writing procedures, technical documents, and engineering drawings
Knowledge of critical data center equipment
Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA
Experience in project management in data centers or comparable critical infrastructure
Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, GA, Covington - 111,300.00 - 186,100.00 USD annually
