You will be exposed to both independent work and team-based collaboration. Prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful.
What You Will Do
The Engineering Operations team is Amazon's front-line responders for hands-on electrical and mechanical equipment troubleshooting and operations. You will work with equipment that supports mission-critical servers and must maintain better than 99.999% uptime. This equipment includes, but is not limited to:
Stand-by diesel generators and switchgear
Uninterruptible Power Supplies (UPSs) and Power Distribution Units (PDUs)
Air Handling Units (AHUs), chillers, and cooling towers
Chemical treatment systems, pumps, motors, and Variable Frequency Drives (VFDs)
Building automation systems
Your day-to-day duties include
Maintaining mechanical and electrical equipment
Assisting with root cause analysis of equipment failures
Troubleshooting facility and rack-level events within internal Service Level Agreements (SLAs)
Taking daily operational readings of all mechanical and electrical equipment
Using internal Computerized Maintenance Management Systems (CMMS) to manage building workflows
Interacting with third-party vendors and contractors working on site
Internship Structure
Amazon internships are full-time (40 hours per week) for 3 consecutive months, starting in summer 2027. This position requires the intern to report to work on site daily. Intern schedules are typically day schedules, Sunday through Thursday.
Please note that full-time Engineering Operations Technician roles operate on a rotating shift pattern, which may include days, nights, weekends, and public holidays. Candidates should be willing and able to commit to shift work upon transitioning to a full-time position.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed below, we encourage you to apply. If your career is just starting, has not followed a traditional path, or includes alternative experiences, do not let that stop you from applying.
Your Career at Amazon — A Universe of Opportunity
At Amazon, your career is not a straight path. It is a journey you build as you go.
From your first day as an intern, you will own real work that matters. You will troubleshoot and maintain the systems that keep AWS running for millions of customers. Your mentors and teammates will champion your growth, helping you build skills you did not know existed — and you will see your work come to life at massive scale.
Impact. Your work shapes the infrastructure that millions of customers rely on every day. From cloud computing to artificial intelligence, the systems you maintain power it all.
Action. You will move fast, experiment, and learn by doing. Your ideas do not get stuck in approval chains — they get tested, refined, and put into practice.
Curiosity. Every project teaches you something new. You will apply what you learned in the classroom to real challenges and explore different teams, technologies, and career paths within Amazon.
Mentorship and career growth. You will start with structured onboarding and get paired with experienced mentors. Beyond that, you will find continuous learning opportunities and the chance to work on different projects. Your journey here is yours to shape.
About the team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We are the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.
You will join a diverse team of engineers, supply chain specialists, security experts, operations managers, and other vital roles. You will collaborate with people across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.
In pursuit of a Bachelor's degree in a relevant field such as Mechanical Engineering or Electrical Engineering, or a related technical field, graduating in 2027 - before the end of the internship.
Professional English proficiency, both written and verbal
Ability to work well with others in a team environment, with strong time management skills
Experience in program or project management
Knowledge of mechanical systems (Heating, Ventilation, and Air Conditioning systems, controls)
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
