NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.
NOTE: Relocation assistance will be provided to eligible candidates who relocate for this position.
Key job responsibilities
Act as the primary escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
Perform root cause analysis of equipment failures and troubleshooting of facility within internal Service Level Agreements (SLA).
Provide training and guidance to Engineering Operations Technicians and are responsible for working with Facility Manager (FM) to set team culture.
Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams
May assist in the building out of new facilities and assist in projects to increase current facility efficiency
Working outside of normal business hours for routine maintenance as required, including responding to out-of-hours emergency calls.
Communicate complex technical information to a non-technical audience.
Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency
Ensure all safety procedures are adhered to by vendor and Amazon staff
Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility of operations and maintenance.
Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day-to-day tasks
Serve as the on-site fire protection subject matter expert (SME) and single point of contact for the local Fire Marshall, building a strong working relationship to support timely Temporary Certificate of Occupancy (TCO) issuance and rack handoffs.
Establish and maintain the baseline standard for site-wide fire safety, ensuring all fire detection, suppression, and monitoring systems remain fully operational.
Plan and lead bi-annual fire drills across all facilities and set the standard for site-wide fire safety training.
Serve as the SME and single point of contact for all operations, safety, and compliance matters within the Ancillary Water Building (AWB).
Establish operating standards and oversee monitoring, compliance, and training for the Ancillary Water Building (AWB) to ensure safe, reliable operation.
Physical Requirements
Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodation:
Regularly lift and/or move up to 39 pounds independently
Participate in group lifts for 40+ pounds
Maintain balance and perform construction tasks while on a ladder
Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
Work in an environment requiring provided ear protection
Essential Requirements
Ability to travel to or commute between data center locations as needed
Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
Travel frequency will vary based on business needs and operational status of assigned facility
Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.
3+ years of electrical and mechanical facilities maintenance, or 3+ years of electrical facilities maintenance and 2+ years of mechanical facilities maintenance experience
3+ years of Microsoft Office including Outlook, Word, and Excel experience
Experience reading and writing procedures, technical documents, and engineering drawings
Experience in data center engineering or operations
Experience in construction or project management
Can work in an environment that involves walking, stooping, bending, and climbing to access equipment
Experience leading technical teams through daily operations and maintenance evolutions
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, MO, New Florence - 96,000.00 - 166,300.00 USD annually
