Export Control Requirement
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident that is a current Green Card holder, or lawfully admitted into the U.S. as a refugee or granted asylum.
Key job responsibilities
Data pipeline and performance framework
Build, maintain and use the team's automated pipeline that brings live system and network data, simulation predictions and test measurements together
Design how the data is stored, queried and kept at scale, so that the pipeline runs reliably and unattended across the whole network
Write the code that joins sources logged at different rates and times, and keep each record's context with it so that later analysis can explain it
Integrate simulations and models developed by other teams into the team's framework, and co-develop each tool's automation interface with the team that owns it
Compare live performance with simulation predictions within tolerances that reflect what each prediction means, and report when the model, not the network, looks wrong
Rapid detection of changes that affect customers
Build AI, machine learning and automation steps into the pipeline to rapidly detect, group and triage changes that affect customers, and check their conclusions against independent evidence
Develop statistical change-detection methods that flag when performance moves away from the network's own history
Turn large telemetry data sets into trends, visualizations and findings the team and its partners can act on
Troubleshooting and resolution
Help trace performance problems to their root causes across RF, software, hardware and networking, by comparing affected and unaffected terminals, satellites and gateways
Confirm a cause with an independent measurement, or reproduce the fault in simulation or test
Hand each cause, with its evidence, to the team that owns the fix, and verify after the fix that customers see the improvement
Documentation and collaboration
Build up a database of anomaly signatures, so that each investigation builds on earlier ones and known problems are recognized quickly
Work with the simulation, test, satellite, gateway, terminal and software teams across our organization to get the data and evidence each investigation needs
A day in the life
About the team
We are a new team inside Amazon Leo’s communication systems organization. We turn live network data into clear answers about the performance customers receive, and then work with subject matter experts to improve the customers’ experience. Amazon Leo’s network serves consumers, businesses and government organizations; within Amazon Leo, the team supports the engineering and operations teams that need reliable evidence of how the network performs.
Bachelor's degree in Electrical Engineering, Computer Engineering, Systems Engineering, or related fields
5+ years of experience in data engineering, software engineering or data analysis
Experience building automated data pipelines that join and process large data sets, using SQL and Python or similar
Experience analyzing telemetry, log or field data to find the root cause of a problem
Experience writing software, for example in Python, C++ or MATLAB, with version control and testing, to automate analysis or test
Master’s degree in electrical engineering, statistics or a related field
Experience operating or supporting a production network or satellite system
Experience with RF, satellite or wireless communication systems: link budgets, link adaptation, or link and network performance
Experience building AI/ML steps into automated data processing flows, with checks on their output
Experience in satellite, wireless or network systems engineering, integration and test, or operations
Experience with data lakes and query engines at scale, for example Athena, Spark or Redshift
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Redmond - 136,000.00 - 184,000.00 USD annually
