Key job responsibilities
Drive cross-functional strategic initiatives to continuously improve flywheel, profitability, customer experience and making S3P business successful.
Performing dive deeps into the multiple elements that govern the decision making to launch or expand programs.
Working closely with the central program teams and operation stakeholders, understanding their strategies and processes for reducing cost and adopting for own category.
Working closely with product teams to see through the product interventions needed for the program to scale and have a substantial impact fee revenue improvement & efficiency driving initiatives.
Working closely with operations, finance and category teams to manage short term commitments to overall goals, and making sure they stay on track.
Benchmarking programs/practices with the best in class (internal and external), and using it to own and influence the long-term vision.
Innovating to improve customer experience, and relentlessly working towards contributing to the profitability goals of category.
We expect the CM to be a passionate customer and category advocate within Amazon, with proven execution skills, stakeholder management, attention to detail, and the ability to effectively prioritize and multi-task. The candidate must be an effective leader and communicator to be able to work with many internal cross-functional teams. The ideal candidate will be a self-starter, with good customer and business understanding and demonstrate a high level of ownership, bias for action and customer obsession. Our growth charter has predefined updates cadence with Amazon India leadership and the candidate will be expected to own reports for her mandate with these stakeholders.
3+ years of with Excel experience
5+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience
Bachelor's degree, or 3+ years of professional or military experience
Experience with financial analysis and P&L ownership
Experience managing large data sets and utilizing to drive performance and process improvements
Experience in vendor negotiations, pricing and promotion, inventory management, and product development
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
