Own the use-case intake and prioritization pipeline: crowdsource ideas, evaluate against impact and effort, and spot patterns that reveal a shared infrastructure gap. Partner with Orbit and other tech teams to build the platform capability, like a system connector, that unlocks the category for owner-builders.
Define success metrics before building, not after: track adoption, usage, and time saved for every use case, calculate ROI, and report impact to leadership on a recurring cadence.
Own the AI Center of Excellence as the organization's single source of truth for tools, playbooks, and training, organized by job family and kept current as tools and use cases evolve.
Report AI adoption and impact metrics to the leadership through a monthly steering committee and quarterly report.
A day in the life
You start your morning publishing this week's AI Flash: one practical tip and a success story from a recent tool adopter. You spend an hour in Champion office hours, troubleshooting a use case and coaching two Champions for their first session. Midday, you review three use-case submissions: two go to their owners with a build plan. In the afternoon, you walk your leadership through this month's dashboard, then close the day in the hallway, spotting where AI is working.
3+ years of program or project management experience
3+ years of defining and implementing process improvement initiatives using data and metrics experience
Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Experience using data and metrics to determine and drive improvements
Experience working cross functionally with tech and non-tech teams
3+ years of driving end to end delivery, and communicating results to senior leadership experience
3+ years of driving process improvements experience
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience building processes, project management, and schedules
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, TN, Nashville - 66,800.00 - 116,800.00 USD annually
USA, TX, Austin - 74,200.00 - 129,800.00 USD annually
USA, WA, Bellevue - 82,700.00 - 129,800.00 USD annually
