The Customer Fulfillment (CF) Amazon Customer Excellence System (ACES) Space and Config team is looking for a committed Space Management Process & Systems Engineer (PSE) with a strong record of achieving results to own and drive continuous improvement, process standardization, and operational excellence across First Mile operations. This role will partner with site leadership and cross-functional teams to deliver measurable improvements in safety, quality, productivity, and cost within the Brazil network.
Key job responsibilities
Own end-to-end process improvement initiatives across Space Management, leveraging Lean Six Sigma methodology and data-driven analysis.
Establish and maintain benchmarking standards, setting network-level rates and driving process sustainability and standardization across multiple sites.
Partner with Operations, Engineering, and Technology teams to identify network-level opportunities, eliminate process variation, and deploy scalable solutions.
Drive stakeholder development by building continuous improvement culture, developing SMEs, and coaching site leadership on CI tools and methodologies.
Analyze operational data to identify root causes of performance gaps, develop actionable insights, and implement corrective actions.
Create and maintain standard work documentation, SOPs, and best practices for Space.
Influence senior leadership through data-driven recommendations and program updates.
Show the full description
Experience with Six Sigma tools and Lean techniques, or experience in similar environments
Bachelor's degree
Experience in oral and written communication in English
Experience leading cross-functional projects and implementing strategic initiatives
Experience as an industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment
Bachelor's degree or equivalent in Engineering, Operations, Supply Chain or a related field
Experience with tools/systems to analyze data including Excel, Access, SQL or other data management systems
Experience in operations management of fulfillment or distribution centers
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
