Alloy
From Alloy's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
This role keeps those details from turning into outages, and then automates the work so it stops being manual.
Alloy is where you belong!
Alloy is the AI-powered identity and fraud prevention platform that accelerates onboarding, stops fraud, and scales compliance across the customer lifecycle so financial organizations can grow without limits. More than 900 of the world's leading financial institutions and fintechs trust Alloy for smarter risk management that drives growth.
Through our values: Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of Inc. Magazine’s Best Workplaces, Forbes America’s Best Startup Employers, Best Fintech to Work for by American Banker, year after year.
Check out our investors and read more about us here.
The Data Partner Integrations team builds and runs the connections between Alloy and the third-party data partners our clients rely on to verify identity and stop fraud. Every integration depends on details that are easy to miss: credentials that expire, certificates that need renewing, partner versions that get deprecated. This role keeps those details from turning into outages, and then automates the work so it stops being manual.
Alloy operates in a hybrid-work environment. We look to foster collaboration and community by having our local employees onsite three days a week.
Reporting to the Engineering Manager of our Partner Ecosystem Platform, you'll be the operational backbone of our partner integrations, working closely with engineering, product, and our partners and clients. You'll start by doing the work by hand, learning how each integration runs, and then work together with the team toward automating it away with AI tools and scripts, with guidance from the engineering lead.
Run intake for new integration requests from clients, prospects, and partners, and confirm documentation, credentials, sandbox access, and open questions are in place before engineering starts
Keep integration builds moving from intake to launch by following up with partners, clients, and internal teams until blockers clear
Track everything across our integrations that expires or changes, including credentials, mTLS certificates, IP allowlists, and partner version deprecations, and reach out to partners and clients before anything breaks
Monitor inbound partner communications and route each change to product for client impact or to engineering for build work
Maintain partner technical documentation, test credentials, sandbox access, and escalation contacts so engineering and Technical Solutions can test without waiting on a partner
Learn to automate the repeat work, such as expiration alerts and partner changelog tracking, using AI tools, scripts, and workflow automation
Own reporting on integration pipeline, delivery and upkeep health and publish a bi-weekly update
Who we’re looking for
1 to 3 years in operations, technical support, implementation, or project coordination, ideally at a SaaS, fintech, or API-based company
Clear, professional written and spoken communication, and the confidence to get on a call with an external partner or client and drive it to a next step
Strong organization and follow-through. You track a lot of moving pieces and close the loop on every one
A willingness to do detailed, hands-on manual work now, paired with the instinct to ask how it could be automated
You’ve used AI tools or scripting to build something that saves you time, and you can explain how you checked it worked
Comfort reading technical material like API documentation and asking good questions when something doesn't add up
Some scripting experience (Python, SQL) or experience building no-code automations (Zapier, n8n, or similar)
Familiarity with APIs, authentication, or certificate-based security
Exposure to fintech, identity, or fraud data
An interest in growing into a more technical or engineering role over time
Alloy is committed to fair and equitable compensation practices. Below is the anticipated starting base compensation range for this role; however, pay may vary depending on job-related knowledge, in-demand skills, relevant experience, and/or geography. In addition to a competitive base salary, this position is also eligible for equity awards in the form of stock options (ISOs) as well as a competitive total benefits package. Your recruiter will be happy to walk you through the details and what compensation could look like for you specifically!
This position has a salary range of $105,000 to $125,000.
We invest in your health, your financial future, and your growth. Here's what you can expect:
Medical, dental, and vision coverage from the first of the month after you join, including $0 employee-only premium options, plus FSA options and an Alloy-funded HSA with our high-deductible plan
Healia: if your spouse or partner has health insurance through their employer, Alloy may cover up to 100% of your family's costs on their plan
Alloy-paid One Medical membership, Spring Health therapy and coaching, Superpower advanced lab testing, and ClassPass credits
Stock options for every full-time employee
401(k) with a 100% match up to 4% of pay, vested immediately, plus a mega backdoor Roth option
Free, unlimited 1:1 financial planning through Addition Wealth
Unlimited PTO plus company holidays
16 weeks of fully paid parental leave for eligible birthing, non-birthing, adoptive, and foster parents
Annual learning and development stipend, plus a home office stipend to set up your workspace
Hybrid work environment: most team members work from our HQ in Union Square, Manhattan, Tuesday through Thursday, with in-office expectations that vary by role. Catered lunches from a variety of local restaurants and frequent employee-organized cultural events bring energy to the office. On Mondays and Fridays, many employees work remotely, while some take advantage of the quieter office.
How to apply
Apply right here! You've found the application!
Alloy is proud to be an equal-opportunity workplace and employer. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations with their recruiter.
All Alloy jobs are listed on our careers page. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with an alloy.com email address. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information during the recruiting process. If you’re ever unsure, please contact us directly via our website before sharing personal information.
Scores your resume against this job the way resume scanners do: the job's hard and soft skills, searchability, recruiter tips and formatting.
Create a free account to see your score. Your resume stays in this browser until then, and we never store it.
Already a member? Sign in