Overview
The Warehouse Supervisor oversees day-to-day warehouse operations, ensuring timely receipt, storage, and distribution of commercial laundry equipment, parts, and auxiliary items. This role manages warehouse staff, maintains inventory accuracy, and partners cross-functionally to drive operational efficiency, safety, and compliance with Alliance Laundry Systems standards.
Responsibilities
Oversee warehouse operations including shipping/receiving, inventory management, storage, and compliance with company processes and local regulations.
Lead and develop warehouse team members through mentoring, training, and performance management.
Process purchase orders, vendor invoices, customer pricing updates, freight discounts, warranty credits, and returns in SAP and/or Salesforce.
Monitor inventory levels via physical counts and system verification; manage par levels and restock based on business trends and utilization data.
Coordinate with Sales, Service, and Installation teams to forecast equipment and parts needs for upcoming projects.
Serve as escalation point for customer inquiries; resolve discrepancies related to availability, delivery, pricing, and shipping schedules.
Safely operate and supervise use of forklifts, pallet jacks, and related warehouse equipment.
Qualifications
Education & Experience
High School diploma required; Associate or Bachelor’s degree in Business, Logistics, or related field preferred
Show the full description
At least 5 years of warehouse experience, including 3 years in a leadership or supervisory role
Working knowledge of ERP systems; SAP experience strongly preferred
Forklift and pallet jack certification required
Skills & Abilities
Strong organizational and time-management skills; ability to manage multiple priorities and meet deadlines
Analytical mindset with ability to evaluate data, implement process improvements, and report to leadership
Effective leadership and coaching skills; builds trust, resolves conflict, and fosters a problem-solving culture
Clear communicator across all organizational levels and with external stakeholders
Self-starter with high work ethic; resilient and adaptable in dynamic environments
Proficiency in MS Office (Word, Excel, email) and database tools
Physical Requirements
Ability to stand for extended periods; frequent lifting, carrying, pushing, and pulling up to 50 lbs. (assistive devices provided for heavier items)
Manual dexterity, stooping, and bending required
Alliance Team Members Demonstrate DRIVE
Dedicated – Follows through on commitments with strong say/do ratio
Respectful – Acts with integrity and values diverse perspectives
Innovative – Always seeks a better way; champions continuous improvement
Versatile – Adapts quickly to changing circumstances
Engaged – Acts like an owner; aligned with market and business needs
EEO We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
