The Senior Manager, Maintenance Program is the enterprise owner of Aligned’s maintenance strategy, governance, cost optimization, and execution consistency across all data center markets. This role establishes and enforces a standardized, scalable maintenance framework that improves PM and CM quality, strengthens QA/QC rigor, ensures CMMS data integrity, and delivers measurable OpEx reductions.
This position provides direct leadership to Regional Maintenance Program Mangers and serves as the single accountable authority for maintenance standards, vendor alignment, and program performance, while partnering with Construction, Platform Delivery, Risk & Reliability, and Operations to ensure long-term asset reliability and growth readiness.
This role will be based hybrid out of one of our designated Aligned Data Centers locations.
DUTIES AND RESPONSIBILITIES
As Senior Manager – Maintenance Program, you will
National Maintenance Strategy & Governance
Own and maintain the companywide maintenance strategy, governance model, standards, and policies.
Develop, publish, and maintain standardized SOWs, PM templates, task lists, and frequencies across all sites.
Drive alignment with industry best practices, OEM guidance, and internal Runbook expectations.
Govern CMMS standards, naming conventions, documentation requirements, and national data quality expectations.
Vendor & Contract Management
Oversee all national maintenance vendor contracts and lead rate card standardization efforts.
Manage vendor consolidation strategy to reduce OpEx, unify scope baselines, and eliminate variability between markets.
Lead contract negotiations, SOW validation, and national-level QBR/YBR processes.
Ensure vendor compliance with PM execution, documentation, QA/QC, and safety standards.
Quality Assurance / Quality Control
Establish national QA/QC expectations for PMs, corrective maintenance, and vendor deliverables.
Implement audit frameworks for completion quality, documentation integrity, and PM accuracy.
Coordinate with Regional MPMs to ensure consistent implementation of corrective actions and risk mitigation measures.
Program Analytics, Dashboards & Reporting
Own maintenance program analytics, including compliance dashboards, forecasting models, cost benchmarks, and performance trends.
Establish metrics and KPIs for PM completion, missed PMs, CM accuracy, vendor performance, QA/QC, and risk indicators.
Present maintenance performance insights to senior leadership.
Construction & New Site Readiness
Partner with Platform Delivery, Commissioning, and Engineering during construction phases to ensure maintenance readiness.
Define turnover requirements, initial PM buildouts, spare parts lists, and vendor onboarding sequencing.
Leadership & Cross-Functional Alignment
Provide direct guidance and oversight to Regional Maintenance Program Managers.
Ensure regional execution aligns with national standards and enterprise reliability expectations.
Partner with Risk & Reliability, Site Operations, Engineering, and Training to align maintenance program performance with broader operational goals.
QUALIFICATIONS
Bachelor’s degree in Engineering, Facilities Management, Operations, or related field preferred.
8–12 years of experience in mission-critical maintenance leadership (data center strongly preferred).
Strong background in MEP systems, facility maintenance programs, vendor governance, and QA/QC.
Experience building standardized maintenance programs across multi-site portfolios.
Skilled in CMMS administration, analytics, cost modeling, and trend analysis.
Excellent communication, leadership, and program management skills.
COMPETENCIES
Strategic thinking & long-term planning
Vendor and contract negotiation
Maintenane governance & standardization
QA/QC rigor and risk mitigation
Analytical decision-making
Multi-site leadership and coaching
Operational excellence mindset
BENEFITS & PERKS
Aligned Data Centers is proud to offer a comprehensive benefits package to support the health, well-being, and financial security of our team members. Eligible employees have access to:
Health Coverage: Medical, dental, and vision insurance
Health Savings and Flexible Spending Accounts: HSA with employer contribution for eligible participants. FSA's offered for health and dependent care to increase tax savings.
Retirement Savings: 401(k) plan with company match
Paid Time Off and Holiday Pay
Company-Sponsored Insurance: Short-Term Disability, Life Insurance, and Long-Term Disability (with medical election)
Optional Benefits: Voluntary life, critical illness, legal, and additional disability coverage
Wellness Programs: Employee assistance program (EAP), Wellhub gym membership, and other wellness initiatives
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Frequently required to stand/walk/sit
Frequently required to bend/climb
Occasionally required to lift 25-50 lbs
Frequently required to utilize hand and finger dexterity
Occassionally work near moving mechanical parts
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Aligned Data Centers is an equal opportunity employer that embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
