Reliability: You are responsible to ensure all equipment, and system ancillary equipment is accessible and serviceable. (i.e.) Strainers, Valves, filters, VRFs, Electrical panels.
Additional Support
o Assist/Participate in BMS related issue resolution.
o ADC spec QA/QC and CX for speculative builds, ADC Spec + Tenant Requirements, etc.
o Negotiate standard pricing with vendors.
o Develop a standardized reporting metric to keep internal stake holders aware of major CX milestones and progress.
o Annual review of policies and procedures for version control.
o Organization and work flow of ADC runbook.
o Multi team collaboration.
o Other duties Assigned
QUALIFICATIONS
Minimum 3-6 years experience creating documents used in creating standards for building, testing, repairs, troubleshooting, and training for data centers or other critical environments.
Fluent in technical and common office software
Strong oral and written communication skills
Ability to prioritize and execute tasks in a fast-paced environment
Exceptional analytical and conceptual thinking skills
Ability to check all technical skills for consistency and accuracy
Up to 20% travel required
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Ability to work flexible hours as needed (facility is secured 24/7).
Ability to effectively respond, verbally or written, to sensitive issues, complex inquiries or complaints from various levels of management and the public
Requires a high level of commitment to customer service, whether co-workers or customers
Ability to analyze and solve problems involving several options with limited information.
Requires good organizational skills, attention to detail and an openness to new ideas and procedures.
MSOffice 365 applications. i.e. Excel, Outlook, Word, and PowerPoint
COMPETENCIES
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Managing Resources - Plans, assigns, and monitors work for third-party/contract QA resources; sets clear expectations and service levels; provides timely feedback; escalates performance issues through vendor leadership; ensures coverage and continuity; and drives a consistent quality culture without traditional direct-employee people management.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Frequently required to stand
Continually required to walk
Frequently required to sit
Frequently required to talk or hear
Occasionally exposure to wet and/or humid conditions (non-weather)
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Aligned Energy is an equal opportunity employer that embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. All aspects of employment
including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
