The Facility Manager coordinates and supervises the 24x7 operations of one or more buildings. The FM will oversee the day-to-day operations ensuring optimal performance, safety, and compliance standards are upheld. This role will be responsible for managing facility operations, maintaining equipment and systems, and ensuring a high level of service for multiple customers.
The ideal candidate will have a strong background in facility management within the data center industry and possess excellent leadership and communication skills. Ability to collaborate and partner with cross functional teams within Aligned required.
DUTIES AND RESPONSIBILITIES
Lead and mentor a team of facility technicians and support staff, fostering a culture of collaboration, accountability, and continuous improvement.
Ensure conformance with all change control development, approvals, and execution.
Assist in the hiring, training, and management of operations personnel on site.
Leads the company culture via mentoring of operations personnel in career and personal development.
Oversee all aspects of facility operations to ensure the facility operates efficiently and effectively. Support the scheduling, development and execution for all preventive maintenance, contracted maintenance, and general maintenance.
Ensure compliance with industry standards, regulations, and safety protocols. Conduct regular safety inspections and manage emergency response procedures.
Review and approve change requests, MOPs, SOPS, and EOPs.
Maintain accurate records of facility operations, maintenance activities, and customer interactions. Provide regular reports to senior management on facility performance metrics.
Continuous evaluation of all building systems to ensure efficient operations.
Enforce safe work responsibilities and safety procedures capabilities of critical facilities employees and contractors.
Evaluate, assign, and monitor the maintenance, operations, and incident handling of critical facilities employees and contractors.
Serve as the primary point of contact for customers, addressing any concerns or issues promptly and maintaining strong relationships to enhance customer satisfaction.
Partner with internal departments to support sales tours, customer fit outs, customer events, sustainability & safety initiatives, capital projects and audits.
Assist in developing, managing, and forecasting OPEX and CAPEX budget for the facility.
First responder in site escalation to emergency situations (i.e., fire, evacuation, equipment failure etc.) and customer concerns.
Ensure compliance with applicable codes, requisitions, government agencies and directives as relates to building operations.
Primary technical resource for building specifics in all facility & operational facets. Thorough understanding of deployed Aligned product & infrastructure.
Key stakeholder in evaluating Aligned’s processes to ensure continuous improvement and innovation.
SUPERVISORY RESPONSIBILITES
This role will manage a team to include Lead Critical Facility Technicians, Critical Facility Technicians, and Facility Technicians (hiring oversight, time & attendance, performance, and scheduling).
QUALIFICATIONS
Minimum five years of increased responsibility and oversight of building systems and critical facilities equipment.
Professional licenses are strongly preferred (electrical and mechanical licenses).
Ability to comprehend, analyze, and interpret complex project documents, AutoCAD, Visio, and PDF documents.
Ability to project manage effectively.
Ability to develop installation standards and project tracking/management documents.
Ability to effectively respond, verbally or written, to sensitive issues, complex inquiries, or complaints.
Requires a high level of commitment to customer service, whether co-workers or clients.
Requires knowledge of all applicable rules, laws, codes, regulations, and ordinances in performing data/communications and MEP projects.
Ability to estimate cost of client installations and other assigned projects. Cost tracking for projects.
Knowledge of purchase order requests process and invoice tracking.
Ability to analyze and solve problems involving several options with limited information.
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form and to work independently.
Demonstrate ability to work well under pressure with a proactive approach to unusual occurrences.
Requires good organizational skills, attention to detail and an openness to new ideas and procedures.
MSOffice applications. i.e., Excel, Outlook, Word, and PowerPoint.
Occasional travel may be required for training and/or to support other business-related requests.
Compensation: $150,000 - $160,000 base salary, plus annual bonus.
BENEFITS & PERKS
Aligned Data Centers is proud to offer a comprehensive benefits package to support the health, well-being, and financial security of our team members. Eligible employees have access to:
Health Coverage: Medical, dental, and vision insurance
Health Savings and Flexible Spending Accounts: HSA with employer contribution for eligible participants. FSA's offered for health and dependent care to increase tax savings.
Retirement Savings: 401(k) plan with company match
Paid Time Off and Holiday Pay
Company-Sponsored Insurance: Short-Term Disability, Life Insurance, and Long-Term Disability (with medical election)
Optional Benefits: Voluntary life, critical illness, legal, and additional disability coverage
Wellness Programs: Employee assistance program (EAP), Wellhub gym membership, and other wellness initiatives.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
At Aligned, we are committed to transparency and fostering a positive employee experience from your very first interaction with us. In compliance with Illinois pay disclosure requirements, when you join Aligned, you’ll have access to the following benefits: medical, dental, vision, short and long disability, life insurance and other voluntary benefits, 401k with employer match, bonus opportunities, paid time off, wellness benefits and professional development opportunities, all designed to support your well-being and career growth. We want you to have a clear understanding of what we offer, so you can make informed decisions about your future with us.
Aligned is equally committed to fostering an inclusive workplace and providing equal employment opportunities for all employees. We ensure that all applicants and team members are considered for employment, advancement, and all other employment-related matters without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military or veteran status, or any other characteristic protected by applicable law.
If you require a reasonable accommodation to perform the essential functions of your job due to a disability or medical condition, please contact our People & Culture team. Accommodation requests will be reviewed on a case-by-case basis in accordance with applicable laws. Aligned will make reasonable accommodations where necessary to enable qualified individuals with disabilities to perform the essential functions of their role.
