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Role Overview
We are looking for an experienced Salesforce Architect with 12+ years of Salesforce experience to own the overall Salesforce solution architecture and technical direction for an enterprise client. The candidate will be responsible for designing scalable, secure, high-performing Salesforce solutions aligned with business objectives while providing technical leadership to development, integration, and delivery teams.
The ideal candidate will combine hands-on Salesforce development expertise with enterprise architecture, solution design, and stakeholder management capabilities. Strong experience with Sales Cloud, Service Cloud, enterprise integrations, Salesforce AI capabilities, and large-scale implementations is essential.
Key Responsibilities
1. Salesforce Solution Architecture
Own the overall Salesforce solution architecture, ensuring scalability, security, performance, maintainability, and alignment with business requirements.
Lead solution design and architecture for complex Salesforce implementations, enhancements, integrations, and transformation initiatives.
Make architectural decisions related to Salesforce data models, integrations, security, automation, custom development, APIs, and platform capabilities.
Identify technical risks, scalability concerns, architectural gaps, and opportunities for improvement.
Ensure architecture decisions follow Salesforce best practices and enterprise architecture standards.
2. Salesforce Development & Technical Leadership
Maintain hands-on involvement in Salesforce development using Apex, Lightning Web Components (LWC), SOQL, Flows, Salesforce APIs, and integrations.
Provide technical direction to developers, technical leads, integration teams, and Salesforce professionals.
Review technical designs, code, integrations, and implementation approaches.
Guide teams in developing scalable, secure, maintainable, and high-performing Salesforce solutions.
Resolve complex technical challenges and recommend appropriate architectural solutions.
3. Enterprise Integration & Data Architecture
Design and oversee integrations between Salesforce and enterprise applications, middleware, external systems, and third-party platforms.
Define integration architecture using REST/SOAP APIs, event-driven architecture, middleware, and other enterprise integration patterns.
Establish appropriate data architecture, data flows, synchronization mechanisms, and integration standards.
Ensure secure and reliable data exchange across enterprise applications.
Address Salesforce governor limits, data volumes, performance bottlenecks, and integration scalability.
4. Salesforce Platform & Cloud Solutions
Lead solution design across Salesforce Sales Cloud and Service Cloud.
Evaluate and apply Revenue Cloud, Financial Services Cloud (FSC), Experience Cloud, and Data Cloud where relevant to business requirements.
Drive adoption of modern Salesforce capabilities, including Agentforce, Einstein AI, and other emerging Salesforce technologies.
Assess platform capabilities and recommend appropriate standard, declarative, or custom development approaches.
Ensure solutions leverage Salesforce capabilities effectively while minimizing unnecessary complexity.
5. Security, Performance & Governance
Define Salesforce security architecture, sharing models, access controls, and data protection practices.
Ensure compliance with enterprise security, governance, and architecture standards.
Review system performance, scalability, governor limits, and technical debt.
Establish architectural guidelines and technical standards for development and integrations.
Promote maintainable solutions that support future enhancements and enterprise growth.
6. Client Engagement & Solution Consulting
Collaborate with business stakeholders, product owners, and senior leadership to understand business needs and translate them into technical solutions.
Lead architecture workshops, technical discovery sessions, solutioning discussions, and estimation activities.
Support solution proposals and communicate architectural recommendations to enterprise clients.
Act as a trusted technical advisor to client stakeholders.
Explain complex technical concepts clearly to technical and non-technical audiences.
7. Delivery Governance & Team Collaboration
Collaborate with delivery and program leadership to ensure architecture decisions support project objectives and successful delivery.
Work with development, integration, QA, DevOps, and business teams throughout the implementation lifecycle.
Support technical planning, design reviews, code reviews, release planning, and implementation governance.
Promote engineering excellence, Salesforce best practices, and continuous improvement.
Ensure technical decisions align with enterprise delivery standards and long-term business goals.
Required Technical Skills & Competencies
12+ years of hands-on Salesforce experience, with significant experience in Salesforce architecture and enterprise implementations.
Proven experience working with large enterprise clients and complex Salesforce environments.
Strong expertise in Salesforce Sales Cloud and Service Cloud.
Hands-on development knowledge of Apex, Lightning Web Components (LWC), SOQL, Flows, Salesforce APIs, and integrations.
Strong understanding of Salesforce security, sharing models, data architecture, integration architecture, governor limits, scalability, and performance optimization.
Hands-on experience with Agentforce and Salesforce AI capabilities.
Strong understanding of enterprise integration patterns, REST/SOAP APIs, middleware, event-driven architecture, and external system integrations.
Experience making architectural decisions and translating business requirements into scalable technical solutions.
Strong solution design, technical problem-solving, and architectural decision-making capabilities.
Excellent communication, presentation, and stakeholder management skills.
Ability to lead architecture discussions with senior business and technology stakeholders.
Salesforce Architect-level certification(s) required.
Must-Have Skills
Salesforce Solution Architecture
Salesforce Sales Cloud
Salesforce Service Cloud
Apex
Lightning Web Components (LWC)
SOQL and Salesforce Flows
Salesforce APIs and Integrations
Salesforce Administration Fundamentals
Salesforce Security & Sharing Model
Salesforce Data Architecture
Enterprise Integration Architecture
REST/SOAP APIs and Middleware
Scalability & Performance Optimization
Agentforce and Salesforce AI Capabilities
Enterprise Solution Design
Client-facing Stakeholder Management
Salesforce Architect-level Certification(s)
Good to Have Skills
Salesforce Data Cloud
Agentforce and Einstein AI capabilities
Revenue Cloud
Financial Services Cloud (FSC)
Experience Cloud
Salesforce DevOps, CI/CD, Git, and release management
Agile/SAFe enterprise delivery environments
Enterprise architecture principles and integration patterns
Experience designing solutions for high-volume enterprise environments
Multiple Salesforce Architect certifications
Client-facing consulting or technical advisory experience
Desired Attributes
Strategic thinker with strong hands-on technical expertise.
Ability to operate at both business and technical levels.
Strong architectural judgment and decision-making capabilities.
Excellent communication, presentation, and stakeholder management skills.
Ability to engage with CXO-level stakeholders and senior technology leaders.
Strong leadership skills with the ability to guide developers and technical teams.
Proactive approach to identifying technical risks and recommending practical solutions.
Strong ownership, accountability, and commitment to delivery excellence.
Comfortable participating in onsite architecture and solutioning discussions as required by the client.
Interview Process
2-3 rounds of discussion.
