Role Overview
We are seeking an energetic and customer-focused Trainer to deliver structured learning programs on algoQA, our AI-augmented autonomous testing platform. You will be the primary interface for onboarding new users, running academy sessions, and ensuring every learner achieves productive capability with algoQA.
Key Responsibilities
Deliver structured algoQA training programs for new and existing users, both internally and at client sites
Design and update use-case-based training content, exercises, and assessments aligned with the algoQA academy curriculum
Conduct hands-on workshops at client sites, where users test in real time with team support
Onboard all new trainees with algoQA Academy from day one, Track trainee progress, identify knowledge gaps, and provide targeted follow-up support
Maintain and continuously improve training materials, demo environments, and sample applications
Collaborate with the Content and Product teams to keep training current with every product release
Gather and report trainee feedback to improve course effectiveness
Skills & Qualifications
3–6 years in a customer-facing training, enablement, or instructional design role
Strong presentation and communication skills
Familiarity with software testing concepts (manual testing, test case design, automation fundamentals)
Experience delivering both virtual and in-person training programs
Ability to simplify complex product workflows into digestible learning experiences
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Exposure to SaaS products or QA tools is a strong advantage
Training facilitation skills
AI Literacy & AI Adoption
Learning principles and instructional design fundamentals
Stakeholder management
Basic data analysis and reporting
Nice to Have
Experience with testing tools
Background in creating video-based training content
Exposure to AI-powered software platforms
Experience creating e-learning modules and self-paced learning journeys
