Talent Development & Retention
Assist managers in identifying training needs.
Coordinate training and development initiatives.
Support retention and employee development discussions.
HR Operations & Administration
Manage attendance, leave records, roster planning, and workforce coordination.
Ensure smooth onboarding, induction, confirmation, and offboarding processes.
Maintain accurate employee records and HR documentation.
Assist in implementing HR policies and ensuring policy compliance.
Support HR compliance and audit requirements.
Coordinate HR-related arrangements during customer visits when required.
HR Systems & Benefits Management
Manage and optimize HRMS (Keka preferred) for employee data and workflow management.
Oversee employee insurance programs including
o Group Term Life Insurance (GTLI)
o Group Personal Accident (GPA)
o Medical Insurance
Liaise with insurance providers for smooth claim processing and employee support and policy renewals
Employee Well-being & Culture
Drive employee wellness initiatives and work-life balance programs.
Promote a collaborative and inclusive work culture.
Encourage open communication and team bonding.
Required Skills & Competencies
Excellent verbal and written communication skills
Strong understanding of core HR processes and the end-to-end employee lifecycle
Effective stakeholder management and interpersonal skills
Sound knowledge of employee relations practices and grievance resolution mechanisms
Experience in managing and optimizing HRMS platforms (Keka preferred)
Analytical mindset with the ability to interpret HR data and generate insights
High level of professionalism, integrity, and confidentiality
Ability to manage multiple priorities in a fast-paced environment
Strong organizational skills with attention to detail and process orientation
8.Leverage AI-powered HR tools to streamline HR operations, documentation, reporting, and employee communications.
Use AI assistants to create HR policies, training materials, employee engagement content, and HR communications with appropriate human review.
Analyze HR data using AI-enabled analytics tools to identify trends in attrition, engagement, attendance, and performance