Support seasonal, promotional, and holiday merchandising initiatives.
Customer Service
Deliver outstanding customer service and promote a customer-first culture.
Resolve customer concerns in a professional and timely manner.
Assist customers with product selection, special orders, and bakery recommendations.
Ensure team members provide friendly and efficient service.
Leadership & Team Development
Assist with training, coaching, and developing bakery associates.
Provide direction and support to team members during daily operations.
Promote a positive, productive, and inclusive work environment.
Assist with scheduling and labor planning to support operational needs.
Help ensure compliance with company policies and procedures.
Food Safety & Compliance
Maintain compliance with all food safety, sanitation, and health regulations.
Ensure proper product handling, storage, labeling, and temperature controls.
Support implementation of food safety programs and operational audits.
Maintain a clean, safe working environment for customers and employees.
Sales & Financial Performance
Assist in achieving department sales, gross profit, and labor goals.
Monitor product movement and assist with production planning.
Support initiatives designed to increase sales and customer engagement.
Review department performance and help implement corrective actions when needed.
Qualifications
High school diploma or equivalent preferred.
Previous bakery, retail, food service, or supermarket experience preferred.
Prior leadership or supervisory experience preferred.
Strong customer service and communication skills.
Ability to multitask and work effectively in a fast-paced environment.
Basic math, merchandising, and inventory management skills.
Physical Requirements
Ability to stand, walk, bend, reach, and lift throughout scheduled shifts.
Ability to lift and carry up to 50 pounds.
Ability to operate bakery equipment safely and effectively.
Ability to work flexible schedules, including evenings, weekends, and holidays.
Preferred Skills
Knowledge of bakery production and merchandising practices.
Strong organizational and problem-solving abilities.
Ability to lead and motivate a diverse team.
Commitment to food safety, quality, and customer satisfaction.
Results-oriented mindset with focus on department performance and operational excellence.
We also provide a variety of benefits including
Competitive wages paid weekly
Access to up to 50% of your earned wages before payday, via our partnership with Stream
Associate discounts
Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
Leaders invested in your training, career growth and development
An inclusive work environment with talented colleagues who reflect the communities we serve
Our Values – Click below to view video: ACI Values
