Lead and execute environmental and mechanical reliability validation from sample run to pilot run stages, including second source reliability evaluation and qualification.
Evaluate and approve engineering changes affecting system-level performance and reliability, including changes that may impact camera image quality, video streaming, microphone sensitivity, and speaker output. .
Drive component and system qualification activities including functional testing, environmental testing, video image quality validation (e.g., resolution, low-light performance, WDR, color accuracy, latency), audio performance validation (e.g., microphone sensitivity, SNR, echo cancellation, speaker frequency response), and wireless connectivity testing.
Maintain standardized test documentation, issue tracking processes, and validation records across all managed product lines.
Product Test Engineering
Support the design, development, and deployment of automated production test programs for wireless functionality including WiFi, BT/BLE, LoRa, cellular, image quality screening, and audio/video performance verification.
Support On-going Reliability Test (ORT) on the implementation of automated video quality test routines covering resolution, frame rate, exposure, white balance, and streaming stability, as well as automated audio test routines covering frequency response, SNR, THD, and two-way talk performance.
Assist manufacturing team to optimize manufacturing test station's reliability using statistical quality metrics such as CpK, GR&R, and yield rate to improve first-pass yields.
Collaborate with R&D and manufacturing teams to refine test stations, enhance program efficiency, and resolve production bottlenecks.
Support manufacturing team on Shop Floor Control System (SFCS) implementation to ensure production traceability and real-time quality monitoring.
Provide input to product development team on product test design, production line planning, and the transition of projects to mass production.
Design Quality & Failure Analysis
Work with Manufacturing Quality Engineer (MQE) on manufacturing Failure Analysis (FA), Root Cause Analysis (RCA), and Corrective & Preventive Actions (CAPA) to identify root causes, implement corrective actions, and reduce quality risks, including video and audio related defects such as image artifacts, noise, distortion, and audio dropouts.
Establish and maintain standardized design quality issue management processes to improve issue tracking efficiency and reduce cross-functional meeting overhead.
Monitor product design quality issues, track issue improvement, and drive continuous design quality improvement initiatives.
Manage testing lab quality system requirements and accreditation activities (e.g., ISO 9001, ISO 17025).
Stakeholder Communication
Serve as the technical point of contact for internal stakeholders, discussing test plans, specifications, validation results, and technical issues.
Support technology transfer activities, including synchronizing local or overseas engineers on validation procedures and standardized test processes.
Qualifications for the Position
Bachelor's degree or above in Mechanical Engineering, Electrical Engineering, Computer Engineering, or a related field.
Minimum 10 years of experience in system validation, design reliability testing, product function test engineering, and/or design quality assurance in security cameras, consumer electronics and/or networking/IoT products.
Hands-on experience with video image quality testing and validation, including resolution, low-light performance, WDR, color accuracy, latency, and video streaming stability for security camera products.
Hands-on experience with audio performance testing and validation, including microphone sensitivity, SNR, echo cancellation, two-way talk, and speaker frequency response.
Hands-on experience with environmental and mechanical reliability testing (thermal cycling, vibration, drop, IP rating, etc.) relevant to outdoor and battery-powered camera products.
Experience with wireless technology testing including WiFi, BT/BLE, Cellular, LoRa, and Ethernet/PoE.
Proficiency in scripting or programming for test automation, including Python, C/C++, or Linux Shell scripting.
Familiarity with NPI processes and transitioning products from development through mass production.
Experience with statistical quality tools such as CpK, GR&R, and yield loss analysis.
Experience with MES/SFCS systems for production traceability.
Knowledge of ISO 9001 Quality Management Systems and/or ISO 17025 lab accreditation requirements.
Strong cross-functional collaboration communication skills.
Mandarin and English language proficiency required.
WHY WORK FOR ALARM.COM?
Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
Community and Camaraderie: One of our core values is to 'Keep It Fun,' which to us means fostering a strong sense of community. Our culture is built on collaboration and connection, where we celebrate our successes and believe that a positive, engaging environment is key to doing our best work.
COMPANY INFO
Alarm.com is the leading platform for intelligently connected properties. Millions of homeowners and businesses rely on Alarm.com's technology to secure, monitor, and manage their environments from anywhere. Our comprehensive suite of solutions—including security, video surveillance, access control, active shooter detection, intelligent automation, energy management, and wellness—is delivered exclusively through a trusted network of thousands of professional service providers and commercial integrators across North America and worldwide. Alarm.com's common stock is traded on Nasdaq under the ticker symbol ALRM. Alarm.com delivers serious security for serious people.
For more information, please visit www.alarm.com.
Alarm.com is an Equal Opportunity Employer
In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.
