Simulator Engineer Methods & Training Division - Operations Support Job Purpose Maintain operator training simulators by addressing system issues, performing periodic system health checks, performing system backups, and updating simulator models as per plant management of change requirements. Design and implement new simulator troubleshooting training scenarios. Contribute extensively to Operator Training Simulator projects with a high degree of independence. Key Job Accountabilities Simulator Software Maintenance: Perform software maintenance of all simulator models through: Troubleshooting & Issue Resolution: Troubleshoot and fix simulator issues during simulator training. System Health & Backups: Perform periodic system backups and hardware/software health checks. Hardware & Software Support Coordination: Liaise with the Centre of Expertise and Maintenance Team to address hardware and software failures in simulator models. Antivirus Management: Manage antivirus updates. Training Scenario Development: Design and implement new simulator troubleshooting training scenarios in coordination with the Operations Team and Instructors. Management of Change (MOC): Manage implementation of Management of Change in training simulator models. Operator Training Simulator (OTS) Project Support: Contribute to new Operator Training Simulator projects through liaison with Engineering, Ventures and/or PMT Teams by: Preliminary Analysis & Design: Provide expertise in performing preliminary analysis and design for all Operator Training Simulator projects. Scope Development: Assist in developing and reviewing Statements of Work (SOW) or work scopes for new simulator models. Vendor Clarifications: Address vendors’ technical clarifications during the project bidding phase. Technical Requirements Definition: Define detailed operator training simulator technical requirements during project kick-off meetings with vendors. Testing & Acceptance: Review and approve training simulator deliverables by participating in: Model Acceptance / Validation Testing Factory Acceptance Testing (FAT) Site Acceptance Testing (SAT) Review of project documentation Simulator Spares Management: Liaise with the Centre of Expertise and Maintenance Team to manage simulator spares. Obsolescence Management: Liaise with the Obsolescence Management Team to manage simulator hardware and software obsolescence. Training Simulator Knowledge Development: Develop a broad understanding of key techniques and applications across all installed training simulators in the company. Technical Support & Expertise: Provide simulation technical information and expertise to engineering and non-engineering disciplines as required. Operates in a technical environment with interaction across multiple internal and external stakeholders. Required to contribute to Operator Training Simulator projects and system maintenance activities, providing expertise in a specialised area. Minimum Person Specification Required: Qualifications, Experience & Technical Expertise Bachelor’s degree in engineering, preferably in chemical engineering, petrochemical engineering, or a related discipline. The successful candidate will have a minimum of 10 years’ experience in process modelling and Operator Training Simulator (OTS) environments within the oil & gas, LNG, refining, petrochemical, utilities, or related process industries. Hands-on experience with industry-standard simulation platforms such as Unisim Operation, Unisim Design, Dynsim, FSIM/SCP, and TRISIM is essential. Candidates must possess a strong understanding of process simulation methodologies, including both steady-state and dynamic simulation, together with practical experience supporting, maintaining, and enhancing Operator Training Simulator systems. Exposure to process facilities covering gas processing, refining, offsites, and utilities is required. A sound working knowledge of distributed control and safety systems is also expected, including platforms such as Foxboro, Emerson DeltaV, Honeywell Experion, TRICONEX, and CCC Control Systems. Technical & Business Skills The role requires well-developed organisational, analytical, and communication skills, with the ability to manage multiple activities and prioritise effectively in a dynamic operational environment. Candidates must be capable of building effective working relationships across multidisciplinary and multicultural teams while communicating technical information clearly and professionally. Excellent command of written and spoken English is essential, along with strong presentation and stakeholder engagement skills. Proficiency in Microsoft Office applications and general computer literacy is also required. Behavioural Competencies The ideal candidate will demonstrate a strong commitment to Safety, Health and Environment (SHE), ethical conduct, integrity, teamwork, innovation, and technical excellence. They should possess the ability to work independently while contributing effectively within a team environment, fostering trust, collaboration, and knowledge sharing across the organisation. Success in this position will also require strong planning and organisational abilities, initiative, commitment, customer service orientation, problem-solving capability, and the interpersonal skills necessary to influence stakeholders and support the development of others when required. Preferred Candidate Profile Preference will be given to candidates with proven experience supporting Operator Training Simulator (OTS) systems within LNG, gas processing, refining, petrochemical, or utility facilities. Candidates who have participated in simulator development projects, Management of Change (MOC) implementation, simulator validation activities, FAT/SAT testing, and simulator lifecycle management will be particularly well regarded.
