Responsibilities
Network Security Specialist (90%)
As part of Connectivity PSL, to provide support in designing, implementing, and maintaining scalable connectivity infrastructure, including on premise LAN, WAN, Network Security, Network Wireless, Network automation and Network monitoring technologies.
The accountability on connectivity systems includes a highly complex ecosystem with 2 divisions / 11 countries and more than 45 sites connected with 3 datacenters. A global standardization and harmonization roadmap remains to be conducted.
All systems being worldwide and interconnected, the Network Security Specialist will support all strategy and policies compliant with Airbus group and define APAC standards and apply them in a harmonized way to all entities. In this context, he will work closely with the central domain and PSL of each division to support strategies and roadmaps rollout.
To support Architects when developing technical roadmaps for Connectivity upgrades, ensuring alignment with business objectives and technological advancements.
To collaborate with cross-functional teams in APAC/Central to assess and address connectivity issues, ensuring timely resolution.
To support PSL to oversee the build and run of Connectivity based on Cisco, Bluecoat and Palo Alto technologies.
To support the APAC/Central CyberSecurity team in establishing and enforcing security protocols, policies, and procedures to safeguard system integrity and protect against cyber threats. This includes all CyberSecurity driven infrastructure deployments and enhancements in APAC.
As Connectivity is a key lever in budget and customer satisfaction, to support PSL in continuous improvement, standardization and harmonization lever in APAC and Airbus group.
Other duties reasonably determined from time to time by the Company.
Proximity Support and Site Reliability Management (10%)
PC deployment using Airbus standard master image.
Patch testing, validation and deployment.
IT proximity support to local and remote users with regards to endpoint devices including but not limited to desktop, laptop, software, IT peripheral, printers, IP Phones, video conference system and projectors/ screens.
Provide IT technical support to users including installation, configuration, maintenance and troubleshooting.
Liaise with relevant vendors on purchase, repair and maintenance of computers and related IT peripherals.
Maintain IT process documentation, knowledge based articles and user manual.
RFQ and procurement for local IT related purchase.
IT Asset & Inventory management.
To pick up, resolve, update, close incidents and service requests tickets.
To support IT problem management and Change Requests.
To work with Digital APAC team on system implementation and support when required.
Provide familiarization training to business users in regards to IT tools, devices and services.
Contribute to constantly improving service delivery, processes and procedures workflow.
Responsible for Digital budget for his/her country, including forecasting, monitoring, optimization and reporting to leadership management.
Maintain productive relationship with internal customers (business stakeholders).
Support the Business Relationship Manager on prioritizing and quantifying business value for all demands and projects relating to his/her country scope.
Represents Digital APAC as a point of contact for business in the event of incident escalation and business capabilities demand collection.
Manage local Digital projects, including initiating, planning, executing, and closing.
Serve as an immediate advisory to business relating to Digital topics and interest.
Other duties as assigned.
Contribute and collaborate with Digital or business stakeholders for project related activities if necessary.
Outputs
Top Functional Objectives
Top Domain Objectives
Personal & Interpersonal Skills
Excellent stakeholder management and communication skills
Good analytical and problem solving skills
Self-motivated, proactive, self-disciplined with a service oriented mindset
Autonomy
Ability to work well under pressure
Attention to details
Organization and time management
Patience
Qualification & Professional skills
Bachelor's degree in Computer Science, Information Technology, or related field.
Proven experience (>5 years) in Connectivity design, implementation, and management.
In-depth experience knowledge in the following areas
Local Area Network deployment and troubleshooting
Cisco Wireless LAN Controllers and Wifi technologies deployment and troubleshooting
Cisco Catalyst Center and Cisco Software Defined Access deployment and troubleshooting
Network Security technologies such as Palo Alto firewalls, Cisco ASA/Firepower VPN gateways, Cisco ISE, Bluecoat proxy
Knowledges in Network automation, scripting or programming
High Availability and Disaster recovery
Data Center networks
Vendor management
Experience with network monitoring tools, protocols (SNMP) troubleshooting techniques, and performance optimization.
Excellent communication and interpersonal skills to collaborate effectively with various stakeholders.
Able to be physically present in the office in Hanoi, Vietnam.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company
Airbus Vietnam LLC
Employment Type
Permanent
Experience Level
Professional
Job Family
Digital <JF-IM-DI>
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Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
