What You’ll Do
Strategy & Roadmapping: Establish the team’s short- and medium-term vision. Synthesize requests from across the business, balance priorities against capacity, and transparently communicate trade-offs to stakeholders.
Project Delivery: Guide projects end-to-end—from scoping and planning through delivery and rollout—establishing clear milestones, ownership, risk management, and progress reporting.
Platform Operations: Coordinate and execute tool launches, migrations, and platform enhancements across a global workforce, incorporating effective change management, communication, and training.
Governance & Reliability: Maintain a secure, reliable, and scalable SaaS ecosystem, partnering with Security and Enterprise Access Management on identity, access governance, and data protection controls.
Automation & AI Innovation: Champion the team’s automation and AI roadmap in partnership with our Forward Deployed Engineering team, integrating agentic workflows that reduce friction for both your team and end users.
Vendor Partnerships: Oversee SaaS vendor relationships, licensing strategies, and contract renewals.
People Leadership: Mentor, support, and grow a team of Enterprise Applications Engineers. Set transparent goals, provide constructive feedback to support career progression, and lead using Adyen’s framework: Empower, Care, Act, Scale.
Team Growth: Lead hiring initiatives and intentionally shape team organization and capabilities as Adyen scales.
Operational Excellence: Set and sustain standards for documentation, operational hygiene, and support escalation to ensure long-term platform resilience.
Technical Guidance: Maintain active technical engagement by participating in architecture decisions, code reviews, and integration designs.
Who You Are
Proven Leadership: Demonstrated background leading engineering teams focused on internal tooling, enterprise applications, or digital workplace platforms
Execution & Delivery: Skilled in complex project management—proficient at estimating, tracking, and shipping parallel initiatives while keeping distributed stakeholders informed.
SaaS Domain Expertise: Practical experience operating and scaling enterprise collaboration platforms (e.g., Atlassian suite, Slack Enterprise Grid, Google Workspace, Zoom).
Technical Foundation: Solid architectural understanding of productivity and enterprise platforms, enabling you to make sound technical trade-offs and evaluate engineering solutions.
Pragmatic AI Adoption: Familiarity with implementing internal AI/LLM-enabled workflows and a practical perspective on deploying them safely and effectively.
Security Awareness: A security-first mindset with familiarity handling identity and access management (IAM), data privacy, and compliance requirements in a regulated environment.
Collaborative Communication: Clear, empathetic communication style across all levels—able to build alignment with technical teams, non-technical partners, and senior leadership, including navigating competing priorities constructively.
Diversity, Equity, and Inclusion at Adyen
We actively seek different perspectives to sharpen our ideas. Our unique culture is a product of our diverse backgrounds and experiences. No matter who you are or where you’re from, you’re welcome to be your true self at Adyen.
If you need accommodations or support during the recruitment process to perform at your best, you’ll have the opportunity to let our team know in your application. We encourage people from all backgrounds and abilities to apply.
What’s next?
Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.
This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
