The ideal candidate has a strong background in payments optimization strategies and cross-functional collaboration with the ability to translate complex findings into actionable recommendations.
What you'll do
Partner with commercial teams: Showcase Adyen’s value proposition and drive adoption within commercial environments and merchant facing communications.
Leverage data-driven insights: in collaboration with Data Analysts to inform merchant conversations.
Lead discussions: Hold expertise on leading discussions at a high level with existing and prospective customers , equipping commercial teams with tools and training to enhance their merchant engagements.
Act as a payment optimization expert: Able to offer both internal guidance and direct merchant-facing support.
Deploy sophisticated optimization playbooks: Analyze across Adyen’s customer portfolio using existing tools.
Upselling Adyen’s Products: Identify opportunities to introduce and drive adoption of Adyen solutions (such as Protect and Uplift) by bridging the gap between customers and product teams, ensuring that key customers maximize their performance potential.
Lead training and education sessions: Support internal and external learning by hosting training sessions, workshops, and drop-in Q&A sessions around optimization and risk.
Support team operations: Assist with various tasks to help keep the Optimization team running smoothly.
Build strong relationships: Develop positive relationships with key regional customers and become a trusted point of contact.
Who you are
3+ years of experience in Risk, Payment Performance , Data or a similar role within the payments industry.
Strong stakeholder management skills, engaging with customers and cross-functional teams to define needs and drive impact.
Ownership and entrepreneurial mindset, with the ability to prioritize and drive execution independently.
Excellent verbal and written communication skills, able to present insights and synthesize complex topics clearly.
Comfortable working in a fast-paced, cross-functional environment with global teams and international customers.
Ability to effectively communicate the importance of risk management in payments optimization.
High level of self-motivation and always looking for ways to improve and make our processes more efficient
Strong data analysis and correlation skills with ability to work through complex and unfamiliar data sets. Experience creating impactful dashboards using BI tools (such as Looker or Tableau) is a plus.
Total rewards & compensation
The annual base salary range for this role is $119,000 - $190,000. Compensation is based on factors including qualifications, experience, and location. Total compensation package includes equity (RSUs), 401(k), health, dental, vision, and more.
In-office expectations
This role is based in our San Francisco office. We're an office-first company and expect employees to work in-office at least 3 days a week on average. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while also supporting flexibility.
Diversity, Equity, and Inclusion at Adyen
We actively seek different perspectives to sharpen our ideas. Our unique culture is a product of our diverse backgrounds and experiences. No matter who you are or where you’re from, you’re welcome to be your true self at Adyen.
If you need accommodations or support during the recruitment process to perform at your best, you’ll have the opportunity to let our team know in your application. We encourage people from all backgrounds and abilities to apply.
What’s next?
Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. If you have specific time constraints, please communicate them with your recruiter, and we’ll do our best to accommodate them where possible.
EEO statement
Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines.
Work Eligibility
You must be work authorized in the United States without the need for new visa sponsorship. The company can support visa transfers but will not sponsor individuals for H-1B CAP applications.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
This role is based out of our San Francisco office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
