Hold Event Managers accountable for performance expectations while recognizing and rewarding achievements.
Partner with the Safety team to maintain compliance with safety standards and foster a safety-first culture.
Provide oversight and support for operational processes, including supplies, systems, and administrative needs.
Develop and maintain strong relationships with Costco General Managers and warehouse teams through regular in-person engagement.
Business Performance & Growth
Drive adoption and execution of Operational Excellence strategies across the district.
Utilize business data and insights to manage profitability, budgets, staffing, and performance metrics.
Monitor location performance and provide coaching and development to Event Managers.
Address operational challenges promptly and implement corrective actions as needed.
Promote accountability and continuous improvement to achieve district goals and objectives.
Talent & Workforce Management
Recruit, develop, and retain high-performing Event Managers.
Support workforce planning and staffing strategies to ensure appropriate coverage across locations.
Leverage Talent Acquisition resources and labor budgets to meet business needs.
Build a culture of accountability, engagement, and high performance.
Ensure compliance with company policies, employment practices, and applicable regulations.
Strategic Leadership
Execute district initiatives aligned with organizational goals and business strategy.
Maintain open and transparent communication with the Regional Director.
Leverage company resources to improve operational effectiveness and business results.
Participate in regional projects, stretch assignments, and continuous improvement initiatives.
Communicate strategic priorities and operational needs effectively while maintaining a business-focused mindset.
Supervisory Responsibilities
Direct Reports
Hire, train, coach, develop, and retain Event Managers and other assigned team members.
Conduct performance evaluations and provide ongoing feedback and development opportunities.
Utilize company tools, processes, and resources to support employee growth and performance.
Indirect Reports
Provide guidance, direction, and mentorship to indirect reports as needed.
Delegate responsibilities and support cross-functional collaboration to achieve business objectives.
Minimum Qualifications
Bachelor's degree or equivalent combination of education and relevant work experience.
5+ years of leadership experience within a consumer packaged goods (CPG), retail, sales, operations, or related environment.
Experience managing multiple locations, teams, or business units preferred.
Proven ability to drive operational performance and business results.
Skills, Knowledge, and Abilities
Strong written, verbal, and interpersonal communication skills.
Demonstrated leadership, coaching, and team development capabilities.
Ability to effectively delegate, motivate, and manage performance.
Strong organizational skills with the ability to prioritize in a fast-paced environment.
Proven ability to build and maintain client and customer relationships.
Analytical skills with the ability to gather data, interpret trends, and make informed business decisions.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and web-based systems.
Strong problem-solving and decision-making skills.
Ability to travel regularly throughout the assigned district.
NEHA Professional Food Handler Certification required.
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Job Will Remain Open Until Filled
Responsibilities
The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Essential Job Duties and Responsibilities
Ensure warehouse locations meet CDS standards for sales, customer service, safety, and operational efficiency by:
Conducting regular location visits and audits to ensure that locations adhere to operational SOP’s and company policies and procedures and hold Events Managers accountable for misses, recognize them for wins
Partner with the company safety department to ensure that locations adhere to standard safety procedures/policies and prioritize a safety-first culture
Implement and uphold company policies and procedures
Provide oversight and administrative support for various operational activities such as supplies ordering, systems needs etc.
Develop relationships with Costco managers and team members through regular, in-person conversations
Drive business growth by
Ensuring adoption of Operational Excellence strategies, helping teams understand why it is important
Leverage data and insights to manage business (profitability, budgets, staffing, performance, etc.) in disciplined manner, in partnership with manager
Monitoring performance, coaching and performance managing event managers
Addressing operational issues, coaching, documenting and holding accountable
Workforce Management
Manage and continually upskill and develop a roster of high performing Event Managers
Support Event Managers with appropriate location staffing levels, navigate TA resources and budgets
Create a culture of accountability and high performance by ensuring teammates are held accountable for performance, policies, and procedures
Ensure compliance with Advantage policies and industry regulations
Strategic Alignment
Execute performance in line with organizational strategy goals
Support and communicate with full transparency to Regional Director
Leverage organizational resources
Participate as appropriate in stretch assignments and wider regional initiatives
Communicate strategic messages and operational needs as a mature leader with the interests of the business in mind
Supervisory Responsibilities
Direct Reports: Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources
Indirect Reports: May delegate work of others and provide guidance, direction and mentoring to indirect reports
Minimum Qualifications
Education Level: Bachelor's Degree or equivalent experience
5+ Years of experience in a client-side, branded, consumer-packaged goods company; or a combination of supplier-side and client-side experience.
Skills, Knowledge and Abilities
Excellent Written & Verbal Communication Skills
Supervising Skills, to include Delegating Responsibility, Training, & Evaluating Performance
Well Organized, Detail Oriented, & able to Handle Fast Paced Work Environment
Track Record of Building & Maintaining Customer/Client Relationships
Ability to Gather Data, Compile Information, & Prepare Reports
Decision Making Skills
Basic Computer Skills, including Microsoft Word, PowerPoint, Excel, Access, Outlook, & web browsers
NEHA Professional Food Handler Certification required
Environmental & Physical Requirements
Field / Administrative Requirements: Incumbent must be able to perform the essential functions of the job. Work may be performed in an office, field, retail store, or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 50 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and/or cooking is essential.
Additional Information Regarding The Company Job Duties and Job Descriptions
Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Important Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
