Travel Requirements
This role has no travel requirements.
Physical Requirements
This is primarily a sedentary role involving extended periods of sitting or standing, with routine computer and phone use. Occasional movement around the office is required to assist walk-in customers or access equipment. Clear verbal and written communication is essential. The role may occasionally involve lifting up to 20 pounds. Reasonable accommodations are available in accordance with ADA standards to support all employees.
Working Conditions
This on-site role is based in a fast-paced office setting, involving extended periods at a computer. It requires frequent collaboration with team members and direct interaction with walk-in customers. Success in this position depends on strong communication, quick problem-solving, and the ability to thrive in a dynamic, deadline-driven environment.
Minimum Qualifications
Proven customer service and phone handling experience with active listening skills.
Familiarity with CRM systems and ERP platforms for order entry and cash transactions.
Strong interpersonal skills with a team-oriented, safety-conscious mindset.
Demonstrated ability to support sales and identify new opportunities.
Positive, motivated attitude aligned with the “Make Money and Have Fun” culture.
Valid driver’s license, clean driving record, and reliable transportation.
Authorized to work in the U.S. without sponsorship.
Able to pass background checks and drug screening,
Bilingual (English/Spanish) preferred
Intermediate ERP system skills for transaction management
Experience in B2B relationship management within building materials distribution
Preferred Qualifications
Proven sales and customer support experience.
Strong communication, presentation, and active listening skills.
Skilled in multitasking, prioritization, and time management.
Proficient in CRM and ERP systems for tracking and transactions.
Effective problem-solving and collaboration across departments.
Strong product knowledge and interest in building materials.
Bilingual (English/Spanish) preferred, other languages a plus.
Analytical mindset with ability to interpret sales data.
Committed to continuous learning and professional growth.
Valid driver’s license, clean record, and reliable transportation.
Authorized to work in the U.S. without sponsorship.
Able to pass background checks and drug screening.
Minimum Education
A high school diploma or equivalent is required.
Preferred Education
Associate's or bachelor's degree in communications or business management.
Minimum Years Of Work Experience
1-2 years of customer service experience.
Certifications
No certifications are required.
Competencies
Customer Focus: Builds strong relationships and delivers personalized service.
Effective Communication: Clear, professional verbal and written interactions.
Sales Acumen: Identifies opportunities and drives business growth.
CRM & ERP Proficiency: Manages customer data and transactions efficiently.
Team Collaboration: Works cross-functionally with sales, logistics, and warehouse teams.
Problem Solving: Resolves issues with strategic thinking and empathy.
Time Management: Prioritizes tasks in a fast-paced, deadline-driven environment.
Innovation & Learning: Adapts quickly and embraces continuous development.
Trust & Integrity: Demonstrates reliability and alignment with company values.
Cultural Fit: Embodies the “Make Money and Have Fun!” mindset.
The base salary for this position typically falls within the range of $20.63 to $26.25 per hour. Starting wage may vary based on a number of factors including, but not limited to, the position being offered, location, education, training, and/or experience. SRS Distribution offers additional competitive and non-financial benefits. Hourly associates may be eligible for overtime based on business needs. Depending on the role, associates may also be eligible for performance-based bonus programs, commissions, car allowance or automobile and fuel program, and reimbursement for travel expenses in accordance with company travel policy.
Job Location
SRS Building Products - Flemington
171 US Highway 202/31 South Flemington, NJ 08822-1720
As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.

If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.

All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.
Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance. All benefits subject to eligibility.
Should a Candidate be submitted to fill a position by a recruiting or staffing services agency (“Agency”), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.
