Serve food and beverages according to established service standards.
Ensure tables and service areas are clean, organized, and properly set.
Monitor guest satisfaction and respond promptly to requests and concerns.
Process orders and payments accurately using the Point of Sale (POS) system.
Follow all outlet policies, procedures, and service standards.
Follow all food safety, hygiene, and sanitation requirements.
Be familiar with the Hotel Food Safety Management System.
Follow opening and closing procedures as assigned.
Assist with restaurant setup and ensure the outlet is ready for service.
Maintain cleanliness of the restaurant, service stations, and work areas.
Communicate effectively with the Kitchen, Bar, Stewarding, and other departments.
Support colleagues and contribute to a positive and professional team environment.
Perform other duties as assigned by management.
Previous Food & Beverage or restaurant service experience is an advantage.
Previous Point of Sale (POS) experience is an advantage.
Knowledge of food and beverage service standards.
Good communication and interpersonal skills.
Ability to work under pressure in a fast-paced environment.
Ability to work effectively as part of a team.
Good attention to detail and organizational skills.
Flexible to work shifts, weekends, and public holidays as required.
Commitment to maintaining confidentiality and adhering to ethical standards in financial practices.
Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
Foster an inclusive environment where every individual feels valued and respected.
