Accor
From Accor's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
repare and serve a wide range of alcoholic and non-alcoholic beverages, including classic cocktails, signature drinks, and premium beverages, in accordance with hotel standards and recipes.
Deliver exceptional guest service by engaging with guests, understanding their preferences, and providing personalised beverage recommendations to enhance their dining experience.
Supervise and support bartenders and bar attendants during daily operations, ensuring smooth service, teamwork, and adherence to hotel service standards.
Maintain high standards of bar presentation, cleanliness, hygiene, and organisation in compliance with hotel policies and food safety regulations.
Monitor beverage stock levels, conduct regular inventories, control wastage, and ensure proper storage and handling of beverages and bar supplies.
Assist in developing innovative cocktail menus, seasonal beverages, and promotional offerings to enhance guest satisfaction and drive beverage revenue.
Ensure accurate billing, proper cash handling, and correct posting of guest charges in accordance with hotel financial procedures.
Train, coach, and guide junior bartenders on beverage preparation, product knowledge, upselling techniques, and guest service standards.
Ensure all bar equipment, glassware, and tools are properly maintained, cleaned, and used safely, reporting any maintenance issues promptly.
Handle guest requests, feedback, and complaints professionally, ensuring prompt resolution and maintaining a positive guest experience.
Work closely with the Food & Beverage service and culinary teams to ensure efficient operations, timely service, and seamless coordination during busy periods.
Ensure compliance with responsible alcohol service practices, hotel standard operating procedures, and applicable local laws and regulations.
Minimum 2–3 years of bartending experience, preferably in a luxury hotel, upscale restaurant, or high-end bar, with previous experience in a senior role being an advantage.
Strong knowledge of classic and contemporary cocktails, spirits, wines, beers, and beverage preparation techniques.
Excellent mixology skills, creativity, and ability to develop innovative cocktails and signature beverages.
Strong communication and interpersonal skills with a passion for delivering exceptional guest service.
Ability to supervise, train, and motivate junior bartenders while maintaining high service standards.
Good understanding of beverage inventory management, stock control, cost management, and upselling techniques.
Knowledge of food safety, hygiene standards, responsible alcohol service, and hotel operating procedures.
Familiarity with POS systems and basic cash-handling procedures.
Ability to work efficiently in a fast-paced environment while maintaining attention to detail and professionalism.
Fluency in English is required; additional languages are an advantage.
Professional appearance, positive attitude, and ability to work effectively within a multicultural team.
Flexibility to work shifts, weekends, and public holidays according to operational requirements.
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