Accor
From Accor's careers page
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Pullman Vung Tau stands apart as the first and only international five-star hotel and convention centre in Vung Tau. Bold in form and confident in spirit, its striking architecture rises above the coastline, home to 352 rooms and suites with sweeping views of the sea and the city skyline.
Perfectly positioned with two hours from Ho Chi Minh City’s center, Pullman Vung Tau is the closest international five-star seaside convention hotel on Vietnam’s southern coast – a destination where business, leisure and discovery converge.
Vung Tau’s largest and most versatile event facilities, the hotel features 10 meeting rooms and 02 grand ballrooms, offering over 2,000 sqm of flexible space and capacity for up to 150 exhibition booths. From gala dinners and dance parties to high-impact conferences and exhibitions, everything comes together seamlessly under one roof.
Primary Responsibilities
Revenue Management
Continuous analysis of changing channel distribution models and the impact on consumer booking trends
Optimizes hotel and corporate pricing strategies through definition and management of BAR levels, stay restrictions and other tactics, which are congruent with demand factors and which are managed through all distribution channels
Maintain rates which promote integrity and which protect the relationships with long term customers
Work with Revenue Management Team to determine effective and engaging rate offers (packages) which are then offered in to the right customer in the right channel
Monitors transient, group and tour booking pace in order to determine pricing and availability controls for all reservation distribution sources. Discusses and implements changes in distribution plan accordingly
Completes all rooms and revenue forecasting to accurately project unconstrained demand
Ensure that appropriate overrides are in place, special events are accurately loaded in the system
Determine unconstrained demand and maintains the data within the Demand Analysis strategies, both future and historical
Work with Director of Sales & Marketing and Sales Team members to encourage strategic selection of the right piece of business, in keeping with brand guidelines
Track and analyze of competitive set pricing and yield strategies, gaining the ability to predict the comp set reaction to changes in the marketplace
Plays an active role in the Strategic Planning, Marketing Plan and budgeting processes
Chairs and prepares materials for the weekly Revenue Management Meetings
Prepares revenue updates as required
Team Management
Interview, select and recruit direct reports
Identify and develop team members with potential
Conduct performance review with the team
Constantly monitor team members’ appearance, attitude and degree of professionalism
Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
Other Responsibilities
Be aware of the hotel fire & life safety/emergency procedures
Attend all briefings, meetings and trainings as assigned by management
Maintain a high standard of personal appearance and hygiene at all times
Perform other reasonable duties assigned by the assigned by the Management
Main Complexity/Critical issues in the Job
Maintain a complete knowledge of all Hotel’s latest features, services & promotions so as to provide prompt and accurate responses to all enquiries on Hotel reservations.
Diploma in Tourism / Hospitality Management
Prior experience 3 years of experience as Front Office or Reservations Manager / 2 years of experience in a related field
Excellent reading, writing and oral proficiency in English language
Proficient in MS Excel, Word, & PowerPoint
High degree of professionalism with sound human resources management and business acumen capabilities
Employee benefit offering discounted rates at Accor hotels worldwide.
Develop your talent through Accor’s learning programs.
Opportunity to grow within your property and across the world!
Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.
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