Main Responsibilities
Carrying out night audit tasks
Providing full thorough handovers at the end of each shift
Undertake regular routine walk-rounds of all areas of the hotel and report irregularities to the Night Manager.
Set up hotel function rooms in accordance with requirements
Undertake room service duties when catering department is closed
Ensuring a float, once on duty, and till is balance, counted and agreed by the oncoming shift (follow up and resolve any discrepancies)
Assist the Night Manager with the smooth running of the Nights team.
Completing all work to a high standard
Skills & Knowledge
Valid Right to Work in the United Kingdom - sponsorship is not available for this position
Previous experience in a similar role
Efficient IT skills (ideally knowledge of Opera or a similar system(s))
Strong leadership skills
Confidence to assist, develop and motivate a small team
Good customer service skills and attention to detail
Excellent communication and interpersonal skills
Friendly and professional manner
Old Thorns Company Benefits
Countryside setting
A large variety of Learning & Development opportunities (including apprenticeships and courses)
Free meals on duty
Free on-site parking
Long Service Awards & Long Service Holiday Entitlement
Employee Recognition Programmes
28 days paid holiday entitlement
Refer a Friend Bonus Scheme (both the regular and the festive scheme)
Discounts across all Food & Beverage outlets
Discounted access to our on-site gym and pool
Discounts on Spa Treatments and Products
Discount on Golf Retail Products in the Proshop
Discounts on hotel rooms and Hotel-Run events (including our Tribute Nights)
Access to the ALL Heartist program (including discounts across Accor and partners worldwide!)
The pay listed is based on a scale and is affected by factors, including prior experience and qualifications.