To ensure that all staff are trained to the required hotel standards and are aware of the specifications for all new dishes.
To ensure that orders placed at the specific times for all fresh produce.
To check all goods delivered against the relevant documentation and check also for quantity and quality.
To make demonstrations and support the operations when necessary to improve preparation, methods and standards.
To consult and confer with the General Manager regarding the changing or replacing of equipment, fixtures and procedures throughout the department.
To maintain food cost percentage within the budget.
To co-ordinate with the maintenance department for the proper maintenance of all kitchen equipment.
To interview applicants for vacancies within the department, working with the Personnel and training Department on employment and other related matters.
To compile duty rosters in accordance with forecasted levels of business and with particular reference to adequate staffing levels during the working day.
To ensure accurate records of staff rosters, sickness and absence are maintained.
To ensure, encourage and promote communication links between the kitchen and other departments within the hotel at all times.
To hold regular meetings with kitchen brigade, encouraging communication within the department.
To be aware of, and comply with, safe working practices as laid down under the Health and Safety Act.
To be aware of and comply with Food and Hygiene Regulations.
To wear any appropriate protective clothing provided by or recommended by the company.
To report any defects in the building or equipment according to the hotel procedures.
To ensure any accidents to staff guests or visitors are reported in accordance with the correct procedures.
To attend company training if required to.
To action any other reasonable requests made by management.
To be flexible
Have a “can do” attitude
Be able to prioritise, organise and manage a team and large work load
Able to provide work of a high standard and to execute duties with an eye for detail
To ensure provision of first class customer service by all kitchen team members, setting a personal example at every opportunity
To develop and manage relationships with internal and external customers
Considers the business when creating customer experiences and services
Take full accountability for all decisions and how they impact others
Manages own and team development; sets development objectives and achieves them
Supports and monitors the development of direct reports through regular feedback
Delegates projects to enable development
Encourages open and regular communication across the organisation
Sets clear expectations
Includes relevant people in decision making, from all levels
Appreciates the value of both tradition and new ideas
Spots commercial opportunities and shows how they can be achieved
Shares and manages resources effectively
Establishes and monitors processes and systems
Plans and drives change
Cultivates a supportive environment where it is okay to challenge and makes mistakes
Considers the demands on other parts of the business as well as their own
Gives praise little and often
Knowledge, Education & Qualification
O’level/GCSE
Intermediate food hygiene certificate
Menu development and implementation
COSHH training
First aid training
A working knowledge of P & L accounts and budgeting
A working knowledge of staff planning, training and development (including payroll & rotas)
Working to Head Chef level or ready to take the next step up to Head Chef
Knowledge of wines, spirits and food service
Has proven experience of creating own trademark dishes
Has proven experience of training and developing kitchen teams
A passion for food and service
A creative flair
Flexible approach to working hours
Live within a reasonable commuting distance to the hotel
Think Customer
Communication & Trust
Taking Personal Responsibility
Encouraging Excellence & Commercial Success
Working Together