Accor
From Accor's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
Overlooking the scenic South China Sea, an hour away by ferry from Singapore, Mövenpick Resort & Spa Bintan Lagoon will introduce Swiss-inspired hospitality to Bintan in celebration of Mövenpick's rich culinary legacy. The resort is set to be the new beach getaway destination for all generations with standout facilities, including 408 rooms & suites, two golf course, three lagoon swimming pools, unique restaurant concepts, a two-storey beach club, spacious event spaces. Wellness will also be an integral part of the resort experience, with a vast wellness and recreation village that will feature a gym, a spa, and Kid Club.
Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service.
Handle special requests, ensuring prompt and efficient service.
Manage VIP guest experiences, ensuring their expectations are exceeded.
Address guest concerns and resolve complaints professionally.
Maintain an updated knowledge of local attractions, events, and services.
Collaborate with hotel departments, including front office and guest relations, to ensure seamless service.
3-5 years of concierge experience with leadership skills
Strong knowledge of local attractions and services
Excellent communication and problem-solving abilities
Proficiency in hotel management software and multitasking
Have great attention to detail.
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