Accor
From Accor's careers page
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Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire.
Fairmont Hotels & Resorts
Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.
Our Location
Discover a career that fuels your passion for outdoor adventure, natural beauty, and community in the heart of Telluride, Colorado. At Fairmont Heritage Place, Franz Klammer Lodge, you can grow professionally while embracing a lifestyle defined by mountain living, world‑class recreation, and year‑round festivals.
Living and working in a remote box canyon is a once‑in‑a‑lifetime experience, one that inspires our team to work hard, play hard, and bring their whole selves to work every day. Join a group of driven, empowered individuals who value balance, purpose, and connection.
Enjoy an exceptional work‑life balance, unparalleled benefits, and the opportunity to thrive in an environment unlike anywhere else. Take the leap and join the Fairmont family today.
Please note: Employee housing is not available.
Hotel Overview
Fairmont Heritage Place, Franz Klammer Lodge, ideally situated in Mountain Village, offers more than a traditional resort experience. It provides luxury residential living in one of the world’s most iconic mountain destinations. While long known for its exceptional skiing, Telluride also boasts a vibrant summer season filled with festivals and endless outdoor activities. Our lodge is steps from the gondola, ski slopes, golf course, and a variety of adventure opportunities, making it the perfect home base for both work and play.
At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.
The knowledge and expertise of a great Concierge are essential to meeting the expectations of our Owners and Guests during their stay at the Lodge. Your ability to anticipate needs and provide thoughtful, informed recommendations will help create a truly memorable experience. Acting as a liaison between Owners, Guests, internal departments, and external vendors, you play a key role in ensuring every aspect of the guest experience is seamless and enjoyable.
This is a seasonal, full-time position. Please note that employee housing is not available.
A wonderful work-life balance with incredible access to the outdoors just steps from the Lodge
Seasonal full-time employment with potential offseason opportunities
Options for medical, dental, vision, disability, and life insurance, as well as a 401(k)
An incredible team culture with meaningful engagement opportunities—truly a place to feel appreciated
Employee benefit card offering discounted rates at Accor properties worldwide
Access to learning programs through our Academies
Opportunities to develop your talent and grow within your property and across the global network
The ability to make a difference through Corporate Social Responsibility initiatives, such as Planet 21
Assist guests with lodge facilities in an informative and helpful manner
Personalize each guest’s experience by providing a professional, friendly, and engaging welcome
Maintain a strong presence in the Club Room as an ambassador of the property and brand, delivering exceptional service
Address guest concerns promptly, ensuring proper documentation and communication with the appropriate departments
Perform basic bartending duties
A strong ability to focus on guest needs while remaining calm, courteous, and professional at all times
Excellent interpersonal and problem-solving skills
The ability to perform effectively under pressure in a fast-paced environment
Strong communication skills with a polished and professional presentation
Flexibility to work a variety of shifts, including weekends, holidays, and both morning and evening hours
A collaborative mindset with the ability to work cohesively as part of a team
Proficiency in Microsoft Windows applications; previous experience with a Property Management System is preferred
Visa Requirements: Applicants must be legally eligible to work in the USA. We are unable to sponsor work visas.
Starting hourly wage: $22.55
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. Other benefits found in "What's In It For You?"
Our Values
Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.
Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.
Belonging: We celebrate our differences. We support each other and we always stand together.
Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences.
Integrity: We build trust through mutual respect and being authentic.
Diversity & Inclusion
Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.
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Hi [Name], I just applied for the Concierge role at Accor. My background in [your most relevant experience] lines up well with what the team is looking for. Would you be open to a quick chat, or could you point me to the right person on the team? Thank you!
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