Uphold the highest standards of service quality in line with our organization's reputation
Ensure compliance with health and safety regulations in all aspects of work
Continuously seek opportunities to create memorable experiences for our guests
Proven experience in luxury hospitality or high-end household management
Exceptional interpersonal and communication skills, with a strong customer-focused approach
Fluency in English; knowledge of Arabic or other languages is a plus
Demonstrated ability to anticipate and fulfill guest needs with empathy and discretion
Strong organizational skills with the ability to manage multiple priorities efficiently
In-depth knowledge of etiquette, protocol, and the expectations of high-end clientele
Flexibility to work various shifts, including evenings, weekends, and holidays
Physical stamina to stand, walk, and carry items for extended periods
Impeccable personal grooming and presentation
Proficiency in using technology for guest services and administrative tasks
Ability to maintain confidentiality and exercise utmost discretion
Hospitality management degree or butler certification preferred
Familiarity with Egyptian customs and culture is advantageous
Hotel Overview: Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination claim to Egypt’s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking.
The spectacular reception leads the way to 540 elegantly designed rooms, suites restaurants, bars and a health club the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.
Physical Aspects of Position (include but are not limited to)
Constant standing and walking throughout shift.
Frequent lifting and carrying up to 30 lbs.
Occasional kneeling, pushing, pulling, lifting.
Occasional ascending or descending ladders, stairs and ramps.
Our commitment to Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.