Maintain the cleanliness, organization, and presentation of the bar counter, workstations, and surrounding areas.
Ensure all bar equipment, glassware, utensils, and tools are properly maintained and sanitized.
Take beverage orders accurately and ensure timely service to guests.
Promote beverage offerings and suggest additional items to enhance the guest experience and maximize revenue.
Process guest orders and payments accurately using the hotel's POS system.
Monitor inventory levels, replenish bar supplies, and assist with stocktaking and requisitions.
Ensure proper storage, handling, and rotation of beverages and bar supplies.
Follow responsible alcohol service guidelines and hotel policies, including age verification where required.
Coordinate with the kitchen and service teams to ensure smooth and efficient operations.
Handle guest requests, feedback, and complaints professionally, escalating concerns when necessary.
Adhere to all food safety, hygiene, sanitation, and health and safety standards.
Minimize wastage and support departmental cost-control initiatives.
Maintain professional grooming standards and demonstrate the Fairmont values and Heartist culture.
Perform any other reasonable duties assigned by the Bar Supervisor or Outlet Manager.
Experience
Minimum 1–2 years of bartending experience in a luxury hotel or fine dining environment.
Demonstrated knowledge of cocktails, spirits, wines, and beverage service standards.
Education
High school diploma or equivalent required.
Completion of a recognized bartending or mixology program is required.
Competencies, Knowledge & Skills
Strong beverage knowledge with the ability to prepare and serve cocktails and other drinks to the highest standard of quality and consistency.
Excellent guest service, interpersonal, and communication skills.
Ability to multitask and perform under pressure in a fast-paced environment.
Positive, proactive attitude with a team-oriented mindset.
Guest-focused mindset with commitment to luxury service standards.
Awareness of allergies and dietary restrictions when serving food and beverages.
Personal Attributes
Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
Foster an inclusive environment where every individual feels valued and respected.
Our commitment to Diversity & Inclusion
What is in it for you
Comprehensive medical coverage as per company policy.
Enjoy Meals on duty.
All Heartist Card offering discounted room rates at Accor Worldwide for you, your family and friends.
Enjoy Discounts on Food and beverage in our restaurants
Benefit from a wide range of learning opportunities and development programs through our Academy.
Build your career with opportunities to grow within the hotel and explore exciting career paths across Accor’s global network.
Get involved in meaningful corporate social responsibility activities and contribute positively to our community and the world around us.
Our commitment to Diversity & Inclusion
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
