Operations - Assist direct reports with the following
Resource management
Assignment of project lead positions
Proper team assignment for all projects
Execution strategies for assigned projects
Resolution of issues, challenges and obstacles
Understanding and execution of QA/QC protocols
Understanding and ensuring compliance to applicable Building and Mechanical codes
Assist the team in the creation, modification, and alignment of standard processes to sustain “Best Practices” in the industry across all locations and regions to ensure they are aligned and have the ability to be self sufficient
Participate in regular departmental meetings
Evaluate and advise on means and methods of continuous improvement within the Virtual Construction group to increase efficiency, improve quality, and lower operating costs within the shop, field and office to lower costs and meet project goals
Provide input to Operations Manager and Sales Leadership on resource availability and project labor budgeting
Evaluate and recommend modifications and enhancements to the companies BIM execution plan and SOP
Monitor and advise on quality control measures to ensure high-quality output at or above industry standards
Coordinate with the Construction Technology, Engineering and Construction Operations leadership teams to identify areas of improvement to support optimal collaboration across the company to facilitate improvements in design, fabrication, and installation practices on projects
Coordinate with the Training team to develop and deploy training materials necessary to support the growth and development of the Virtual Construction team
Assist Operation Manager with departmental budget and financial planning
Advise on modifications and maintenance of submittal standards library
Assist Regional Sales Leadership with strategic pursuits
Prepare for and attend large project pursuit interviews/presentations as needed
Other tasks and duties as assigned by supervisor and/or upper management
Strategic Planning
Understand and support the strategic plan and corporate vision
Continual development and implementation of processes and procedures to achieve high level quality, productivity and efficiency
Identify, assess, and mitigate risks associated with virtual construction operations (ie: equipment procurement, personnel shortages, workstation availability, document control)
Identify, advise and assist in implementation of good employee retention practices to help guard against poaching and employee discontent.
Personnel Management
Adhere to and promote company policies
Instill a culture of accountability, integrity, ethics, and respect within the department
Recruit, train, develop, and mentor leaders across the Virtual Construction Group to ensure culture, values, and standards are met consistently including succession planning to avoid any gaps in strong leadership
Evaluate and advise on the group structure and training needs to facilitate growth and expansion into new markets
Collaboration
Create and foster collaborative relationships among leadership teams across varying departments and locations
Participate in cross-functional initiatives and projects to meet company growth objectives
Work closely with Regional Sales Leadership and other Virtual Construction Leaders on best practices and solutions to meet customer needs
Work closely with field and fabrication leadership to ensure project schedules are met and operating costs are minimized.
Position Requirements: (Skills, Work Experience, Education, Certifications, Licenses, etc.)
Strong written and verbal communication skills
Ability to think analytically and critically about issues
Ability to lead a complex team
Develop and foster strong relationships with internal and external stakeholders
Effectively manage department budgets
At least 5 years of leadership experience
At least 5 years of experience working with, leading others in, and collaborating on improvements to technology and business processes
Bachelor's degree Business, Technology or related field and/or at least 10 years of experience as a detailer
Experience with the various business and corporate software technologies ACCO currently utilizes
MS Office: Word, Excel, Project
Google Workspace: Docs, Gmail, Sheets, Forms
Others: Adobe, ProCore, Bluebeam, Box
CRM/PM Platforms: Bidtracer
Collaboration: Smartsheet, Slack, Revitzio, PlanGrid
Design/Detailing: AutodeskAEC Collection (Revit, AutoCAD, Assemble, Navisworks),
Spooling: Revit
CAD/CAM : E-volve
Trimble
Proficient in English
Valid driver’s license and a clean driving record
Skilled in reading and interpreting plans and specifications
Additional Skills/Abilities Preferred, but Not Required
Degree or certification in construction management, engineering, or architecture
Experience in remote training software and technologies used within best-in-class organizations
Experience leading technical teams in the execution of problem solving
Experience with all of the aforementioned existing ACCO software
Proficient in Spanish
ACCO Competencies
Proactivity/Initiative: Recognizes what needs to be done and accomplishes it in a manner appropriate for one’s level/position and with minimal supervision.
Perseverance: Shows the wherewithal to fight for difficult goals despite challenges and to bounce back from adversity.
Motivation/Dedication: Commits to excellence in pursuing unselfish goals. Initiates action with collective goals, takes responsibility, and shows personal humility.
Technical Curiosity/Willingness to Learn: Interest in seeking out new experiences, knowledge, and candid feedback; demonstrating an openness to learning and change.
Insight: The ability to gather and make sense of information that suggests new possibilities.
Engagement: Shows a knack for using emotion and logic to communicate a persuasive vision and connect with people.
People Skills: Is approachable and gains the mutual trust and respect of others. Understands people’s strengths & weaknesses and actively seeks to understand others perspectives.
Communication: Fosters open, honest, candid and respectful communication. Effectively assesses, defines and communicates issues in a timely manner, both written and verbal.
Teamwork: The ability to effectively work toward common goals with others by supporting, encouraging, and sharing information in an authentic and approachable manner.
Big Picture: Understands and contributes to organizations’ short- and long-term business strategy. On a personal level has independently developed a vision for short- and l
ong-term career success.
Problem-Solver: Ability to identify, analyze, and solve a problem in support of personal, group, department, or organizational objectives.
Execution: Effectively takes a vision and translates into action by including the right people. Identify and remove barriers, when possible to achieve results. Demonstrates appropriate compromise, effective time management, prioritization practices and holds team members (including themselves) accountable for their performance/conduct.
Professionalism: Respectfully observes and challenges the status quo with intent for improvement. Is able to take direction, accept feedback, and take full responsibility for his/her actions. Leads by example through positive influence and ethical leadership with consideration of the entire organization.
Physical Requirements
(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
The employee may regularly lift and/or move up to 10 pounds, and occasionally lift and/or move up to 20 pounds.
Specific vision abilities required by this job include Close vision and Distance vision.
The auditory/hearing abilities required by the job include the ability to hear customers calling by telephone.
While performing the duties of this Job, the employee is regularly required to sit for prolonged periods, stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
The employee is regularly required to walk and sit.
This individual must be a responsible person and regular attendance is required.
Travel
10-25% of the time to and from the primary office to regional branch offices.
Pay Ranges: In line with the corresponding area CBA agreement.
