Partners with the Safety Team to evaluate regional safety certification compliance metrics and ensure effective administrative support for recertification programs.
Guides the SOP development process for field workflows based on team and customer feedback, submitting finalized procedures to the Manager for approval.
Partners with the Supervisor, Workforce Lifecycle to enforce weekly payroll cutoff deadlines and maintain clear operational boundaries between field preparation and centralized audit resolution.
Serves as the first management escalation point for field operational roadblocks, superintendent concerns, or staffing shortages across regional projects.
Approves weekly timecards, PTO requests, and expense reports for direct reports; delivers operational status reports to the Manager.
Other duties as assigned.
Position Requirements (Work Experience, Skills, Licenses, etc.)
In-depth understanding of field construction operations, jobsite culture, and the administrative challenges superintendents face.
Demonstrated expertise in supervising people, coaching employees, developing performance, and resolving conflicts.
Exceptional communication and stakeholder management skills with the ability to build collaborative relationships across field leadership and corporate departments.
Proven ability to guide process improvement and foster a collaborative team environment.
Excellent organizational skills with the ability to handle routine tasks efficiently.
Excellent written and verbal communication skills.
Demonstrated experience as a team player and ability to achieve assigned performance goals.
Ability to successfully navigate dynamic project demands and operational priorities. (Modified for inclusive tone from the original source requirement)
Education and Experience
Required: 5 to 7+ years of experience in construction administration or operations.
Required: 2+ years of demonstrated experience in a leadership, supervisory, or senior mentorship capacity.
ACCO Competencies
Proactivity/Initiative: Recognizes what needs to be done and accomplishes it in a manner appropriate for one’s level/position and with minimal supervision.
Perseverance: Shows wherewithal to fight for difficult goals despite challenges and to bounce back from adversity.
Motivation/Dedication: Commits to excellence in pursuing unselfish goals. Initiates action with collective goals, takes responsibility, and shows personal humility.
Technical Curiosity/Willingness to Learn: Interest in seeking out new experiences, knowledge, and candid feedback; demonstrating an openness to learning and change.
Insight: The ability to gather and make sense of information that suggests new possibilities.
Engagement: Shows a knack for using emotion and logic to communicate a persuasive vision and connect with people.
People Skills: Is approachable and gains the mutual trust and respect of others. Understands people’s strengths & weaknesses and actively seeks to understand other perspectives.
Communication: Fosters open, honest, candid and respectful communication. Effectively assesses, defines and communicates issues in a timely manner, both written and verbal.
Teamwork: The ability to effectively work toward common goals with others by supporting, encouraging, and sharing information in an authentic and approachable manner.
Big Picture: Understands and contributes to the organizations’ short- and long-term business strategy. On a personal level has independently developed a vision for short- and long-term career success.
Problem-Solver: Ability to identify, analyze, and solve problems in support of personnel, group, department, or organizational objectives.
Execution: Effectively takes a vision and translates into action by including the right people. Identify and remove barriers, when possible, to achieve results. Demonstrates appropriate compromise, effective time management, prioritization practices and holds team members (including themselves) accountable for their performance/conduct.
Professionalism: Respectfully observes and challenges the status quo with intent for improvement. Can take direction, accept feedback, and take full responsibility for his/her actions. Lead by example through positive influence and ethical leadership with consideration of the entire organization.
Job Responsibility Level
People manager with direct reports
Travel Requirements
Travel to (field, shop, project site) may be required 10-20% of the time to periodically visit regional offices under the direction of Management
Hours
This is an exempt position. Workdays are scheduled from Monday through Friday. Typically, work hours begin and end between 5:00 am and 5:00 pm as scheduled with the position's supervisor, with a minimum thirty-minute and maximum one-hour break for lunch, and two rest breaks.
Physical Demands
Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 20 pounds.
This job requires close vision and the ability to adjust focus across environments.
Frequently required to communicate, detect, and exchange information.
Occasionally required to position oneself (e.g., stoop, kneel, crouch) to access office supplies or fulfill project group requests.
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