Collaborate with global stakeholders to prioritize work, manage capacity, and optimize resource utilization.
Establish and monitor operational metrics, delivery KPIs, and continuous improvement initiatives.
Team Leadership & Talent Development
Recruit, develop, and retain high-performing technical professionals.
Provide leadership, coaching, mentoring, and career development support for team members.
Foster an inclusive, collaborative, and high-accountability culture.
Manage employee performance, succession planning, and workforce development activities.
Support scaling of the organization in alignment with business growth and strategic priorities.
Data Engineering & Platform Enablement
Lead teams supporting enterprise data engineering and data platform initiatives.
Support development and maintenance of modern cloud-based data solutions.
Partner with global technology teams to implement best practices, standards, and governance processes.
Drive adoption of scalable and reusable development frameworks.
Support modernization efforts involving Databricks, Microsoft Fabric, Azure Data Services, and related technologies.
Analytics & AI Solutions
Partner with Advanced Analytics leaders to support delivery of predictive analytics, machine learning, AI, and Generative AI initiatives.
Enable development of scalable analytics solutions that improve business decision-making and operational performance.
Support responsible AI practices, governance processes, and model lifecycle management.
Promote innovation and continuous learning across analytics and AI disciplines.
Business Partnership
Collaborate with business stakeholders and IT partners to understand priorities and deliver value-driven solutions.
Serve as a trusted delivery partner across Commercial, Supply Chain, Finance, Quality, Manufacturing, and Corporate functions.
Support cross-functional initiatives requiring coordination across multiple global teams.
Ensure solutions align with security, compliance, quality, and regulatory requirements.
Operational Excellence
Establish effective delivery processes, resource planning practices, and team operating models.
Identify opportunities to improve productivity, quality, and customer satisfaction.
Manage vendor and partner relationships when appropriate.
Drive continuous improvement and operational maturity across the delivery organization.
Preferred Qualifications
Education
Bachelor's degree in Computer Science, Information Systems, Engineering, Analytics, Data Science, or a related field.
Master's degree preferred.
Experience
8+ years of experience in Data Engineering, Analytics, Information Management, Business Intelligence, or related disciplines.
3+ years of leadership experience managing technical teams.
Experience supporting global delivery organizations and distributed teams.
Experience building and leading offshore or capability-center teams is highly desirable.
Demonstrated success leading large-scale data and analytics projects.
Technical Knowledge
Experience in one or more of the following areas
Data Engineering
Data Platforms
Databricks
Microsoft Fabric
Azure Data Services
Business Intelligence & Reporting
Artificial Intelligence & Generative AI
Advanced Analytics
ETL & Data Integration
Cloud Technologies
Power BI
Leadership Competencies
Strong people leadership and coaching capabilities.
Excellent communication and stakeholder management skills.
Ability to influence without direct authority across global organizations.
Strong problem-solving, planning, and organizational skills.
Passion for innovation, talent development, and continuous improvement.
Success in This Role
Within three years, the successful candidate will help establish a strategic Data & Analytics delivery hub supporting global business priorities through:
Data Engineering Services
Analytics Development
AI & Generative AI Solutions
Data Platform Support
Business Intelligence & Reporting
Shared Global Delivery Capabilities
This leader will build a highly engaged, scalable team recognized for technical excellence, innovation, operational efficiency, and business impact.
- The base pay for this position is
- N/A
- In specific locations, the pay range may vary from the range posted.
JOB FAMILY
IT Operations
DIVISION
BTS Business Technology Services
LOCATION
Malaysia > Selangor : Imazium, No. 8, Jalan SS 21/37
ADDITIONAL LOCATIONS
WORK SHIFT
Standard
TRAVEL
Not specified
MEDICAL SURVEILLANCE
Not Applicable
SIGNIFICANT WORK ACTIVITIES
Not Applicable
