Essential Duties and Proven Skills
Include but are not limited to the following
Validate customer data files against required Cologuard ordering fields. When data is incomplete or inaccurate, proactively work with the appropriate Customer Success Manager to secure corrected inputs.
Use Tableau and Epic to run various reports to be shared out with internal stakeholders
Notify Patient and Provider Support of new bulk orders, including information relevant to call center when patients or providers call in with questions.
Because most care gap programs are received in spreadsheet form, expertise with Microsoft Excel is required.
Execute various ad hoc requests
Strong proof-reading skills to ensure error-free communications.
Identify opportunities for process improvement within Gap Closure Program Execution team.
Exhibit flexibility and willingness to take on new assignments as they are identified.
Self-motivated and capable of working with autonomy to drive progress on multiple projects and priorities simultaneously.
Demonstrated success creating and delivering on a long-term vision and roadmap based on customer and business needs.
Excellent oral and written communication skills with demonstrated ability to align stakeholders at various levels of the organization.
Ability to set expectations & uphold them based on documented or communicated guidelines.
Flexible toward change and can accept change to achieve objectives.
Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
Regular and reliable attendance.
Ability to work on a designated schedule.
Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.
Ability to travel 5% of working time away from work location, may include overnight/weekend travel.
Minimum Qualifications
Bachelor's degree in business administration, Finance, or field related to job duties; or High School Degree/General Education Diploma and 4 years of relevant experience as outlined in the essential duties in lieu of bachelor's degree.
2+ years of operational or other related experience.
Expertise in Excel, including use of pivot table function.
Advanced proficiency in Microsoft Office Suite.
Demonstrated ability to perform the Essential Duties of the position with or without accommodation.
Authorization to work in the United States without sponsorship.
Preferred Qualifications
Prior experience with Exact Sciences’ (Abbott) Gap Closure Program.
Prior experience with revenue cycle or health insurance reimbursement.
Prior experience working with Tableau.
Prior experience with Epic software
Prior experience with Monday.com
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state, or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.
- The base pay for this position is
- $61,300.00 – $122,700.00
- In specific locations, the pay range may vary from the range posted.
JOB FAMILY
Sales Support & Administration
DIVISION
ONCO Cancer Diagnostics
LOCATION
United States > Madison : 5505 Endeavor Ln
ADDITIONAL LOCATIONS
WORK SHIFT
Standard
TRAVEL
Yes, 5 % of the Time
MEDICAL SURVEILLANCE
No
SIGNIFICANT WORK ACTIVITIES
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)
Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.
EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf
EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf
