ABB
From ABB's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
You’ll be empowered to lead, supported to grow, and proud of the impact we create together.
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
Service Owner IS Observability
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In this role, you will help shape and enhance ABB's observability capabilities by developing advanced Grafana dashboards, integrating multiple data sources, and supporting the monitoring of global IT services and infrastructure. You will work across infrastructure, networking, application, and observability domains to deliver reliable, data-driven insights that improve operational visibility and service performance.
The work model for the role is: hybrid #hybrid
This role is contributing to the Information Systems (IS) organization within ABB's global operations. Main stakeholders include IS Operations teams, Infrastructure teams, Network teams, Platform Owners, Service Management teams, and external technology partners.
Developing and maintaining Grafana dashboards and visualizations that provide actionable operational insights.
Integrating and transforming data from multiple sources, including Prometheus, Loki, Snowflake, ServiceNow, and REST APIs.
Supporting the implementation and continuous improvement of observability solutions across infrastructure, network, and application environments.
Configure alert notifications for Event Management System.
Investigating service issues, analyzing telemetry data, and contributing to operational excellence and service reliability
Managing technical documentation, code repositories, and development standards to ensure solution sustainability and knowledge sharing.
Collaborating with cross-functional teams and external suppliers to implement enhancements, resolve issues, and improve service performance.
Our team dynamics
You will join a collaborative, highly skilled, and innovative global team focused on building modern observability capabilities that support ABB's digital transformation journey. The team values continuous learning, knowledge sharing, and curiosity, providing opportunities to work with modern technologies and complex enterprise environments
You have 5+ years of experience developing Grafana dashboards and working with observability, monitoring, or operational analytics solutions.
You have experience in infrastructure, systems administration, networking, cloud operations, or platform engineering environments.
You are familiar with Grafana, Prometheus, Loki, PromQL, LogQL, REST APIs, JSON/YAML, and SQL-based data platforms.
You have solid methodical and problem-solving skills and enjoy transforming complex technical data into meaningful operational insights
You are comfortable working with cross-functional teams, managing multiple priorities, and supporting continuous service improvements
You are comfortable communicating in English, both written and spoken.
More about us
Electrification provides leading electrical distribution and management technologies, solutions and services to electrify the world in a safe, smart and sustainable way. The portfolio includes medium- and low-voltage electrical components, switchgear, digital devices, enclosures, and circuit breakers, among others. With our products, solutions and services, we collaborate with customers to improve power delivery and security, enhance energy management, efficiency and operational reliability, as we work toward a low carbon society.
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
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