Executes service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Delivers quality customer service to satisfy customers.
This Position reports to
Service Team Leader
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Installation, Testing & Commissioning: Handles medium and low voltage systems and switchgear installation, testing, and commissioning; programs and tests protection relays; executes service work per customer orders and timelines; prepares material lists and ensures availability and quality of parts and equipment.
Field Service & Troubleshooting: Performs on-site and remote field service tasks, identifies and resolves technical issues, troubleshoots equipment/process failures, recommends corrective actions, and proactively suggests improvements to prevent future issues.
Customer Interaction & Documentation: Works directly with customers on-site to identify operational improvements and eliminate pain points; prepares all necessary documentation and customer reports for signature; utilizes all relevant tools and test equipment.
Safety & Compliance: Applies safety rules and practices during service activities, reports unsafe practices and incidents, and ensures all work is conducted in compliance with safety standards and customer expectations.
Our Team Dynamics
Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.
Qualifications for the Role
Holds a Bachelor's Degree in Electrical/Electronic Engineering with over 5 years of experience in service-oriented roles.
Skilled in testing and commissioning of MV/LV electrical products, ensuring reliable performance and compliance.
Strong background in Occupational Health and Safety (OHS), technical support, and process improvement initiatives.
Fluent in English with excellent communication skills, focused on delivering customer-centric solutions and technical sales support.
We empower you to take the lead, share bold ideas, and shape real outcomes. You’ll grow through hands-on experience, mentorship, and learning that fits your goals. Here, your work doesn’t just matter, it moves things forward
Benefits
We invest in our people with benefits that go beyond the basics because your future matters.
More about us
Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World.
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.