Ensure all documentation and deliverables meet internal standards and project-specific requirements.
Fulfill administrative reporting duties related to project performance and compliance.
Assign personnel to projects and oversee their activities as directed.
Maintain professional, clear, and responsive communication with airline customer representatives.
Demonstrate flexibility by addressing customer needs beyond standard business hours when required.
Perform other duties as assigned to contribute to overall project and organizational success.
Supervisory Responsibilities
Execute supervisory duties in alignment with organizational policies and relevant legal regulations.
Core responsibilities include
Conducting interviews, hiring, and onboarding new team members
Planning, delegating, and overseeing daily work assignments
Evaluating employee performance and providing constructive feedback
Administering recognition and disciplinary actions as appropriate
Addressing employee concerns and resolving workplace issues effectively
Qualifications
To successfully perform this job, an individual must meet the following qualifications. The requirements are representative of the knowledge, skills, and abilities necessary for the role:
Education and/or Experience
Bachelor of Arts (B.A.) or Bachelor of Science (B.S.) degree from a four-year college or university; OR
Eight years of related experience and/or training; OR
An equivalent combination of education and experience.
Physical Demands / Work Environment
The physical demands and work environment characteristics described here are representative of those required for the successful performance of the job's essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
While performing the duties of this job, the employee may be regularly required to:
Sit, stand, bend, reach, and move around the facility.
Work Environment
The primary environmental characteristic for this position is an office setting.
Candidates must be able to adapt to a traditional business environment.
