Front Desk Agent skills employers ask for

The most-asked skills

Share of Front Desk Agent postings that mention each skill.

1. Hospitalitydistinctive85%
2. Customer service60%
3. Point of saledistinctive27%
4. Leadership22%
5. Problem solving16%
6. Cleaning15%
7. Communication15%
8. Regulatory compliance13%
9. Scheduling11%
10. Microsoft Office8%
11. Payroll7%
12. Sales7%

“Distinctive” means Front Desk Agent postings ask for it at least three times as often as jobs overall.

Where Front Desk Agent skills carry over

Roles whose postings ask for the most similar skills. Overlap counts the skills that define each role most.

• Bartender89% overlapShared: Hospitality, Customer service, Point of sale, CleaningHow to switch
• Concierge86% overlapShared: Hospitality, Customer service, Problem solving, Regulatory complianceHow to switch
• Server80% overlapShared: Hospitality, Point of sale, Customer service, CleaningHow to switch
• Host80% overlapShared: Hospitality, Customer service, Point of sale, SchedulingHow to switch

Questions

What skills does a Front Desk Agent need?

In 123 current Front Desk Agent job postings, the skills asked for most often are Hospitality (85%), Customer service (60%), Point of sale (27%), Leadership (22%), Problem solving (16%). Percentages are the share of postings that mention each skill.

What jobs can a Front Desk Agent move into?

Measured by shared skill demand, the closest roles are Bartender, Concierge, Server, Host. Bartender shares skills such as Hospitality, Customer service, Point of sale.